Overview
Operations Manager - Reactive Maintenance & Voids
Welwyn based
£70K - £75K + package
We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team overseeing a £10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts, whilst growing the division further.
Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team.
Responsibilities
* Oversee the full running of reactive maintenance contracts, including program planning and scheduling of works
* Lead on KPI monitoring and performance improvement across the contract portfolio
* Ensure health and safety compliance and best practices are embedded
* Manage a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team
* Collaborate with Local Authority and Housing Association clients to deliver contract objectives
* Contribute to growth plans for the division and ongoing business development
Experience & Qualifications
* Proven track record in securing and delivering reactive maintenance contracts with public sector / housing association clients
* IT literate with good knowledge of Microsoft packages
* Ability to understand client/contract requirements to maximise productivity and measure improvement
* Excellent written and oral presentation skills
* Good understanding of H&S legislation
* Experience of managing and improving internal and external customer relationships and conflict handling
Salary & Benefits
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
How to Apply
Please apply online now
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