Senior Hire Controller
Liverpool
£38,000 – £42,000 + Benefits + 23 Days Holiday + Bank Holidays
The Business
NEOS Engineering Recruitment are partnered with a well-established and highly respected name in the plant and equipment hire sector. This is a business known for reliability, strong customer relationships, and a tight-knit, high-performing team. Their Liverpool operation is a key hub, and they're now looking to bring in a Senior Hire Controller to play a pivotal role in keeping operations running smoothly and efficiently.
The Role
This is not your standard hire desk role.
You'll be at the centre of operations — coordinating plant, transport, and customer requirements while supporting and leading from the front within a busy, fast-paced depot.
Key responsibilities include:
1. Managing the day-to-day running of the hire desk
2. Coordinating transport and logistics for plant, generators, and accommodation units
3. Maximising utilisation and ensuring efficient allocation of equipment
4. Building strong relationships with customers and internal teams
5. Supporting and guiding junior team members where required
6. Handling queries, problem-solving, and ensuring a high level of service delivery
7. Working closely with the depot and operations teams to keep ev...