Overview
The Justice AI Unit is part of the Service Transformation Group (STG): an interdisciplinary team of AI specialists, technologists, and operational experts working to embed responsible AI across the justice system. Our mission is simple: drive the responsible and safe adoption of AI to enable our people to deliver world leading public services. We:
* Deliver the AI Action Plan for Justice
* Scan, pilot and scale transformative AI products
* Embed ethical AI principles across the justice system
* Support our people with AI literacy, training and adoption
* Partner with experts across government, industry, and academia
* Promote transparency, public engagement and responsible AI standards
Role
We’re looking for an AI Adoption Specialist to help thousands of people across the Justice system use AI in their daily work. You’ll turn successful pilots into scaled and sustainable services, by building the playbooks, communities and feedback loops that make AI a trusted part of how MoJ operates.
Responsibilities
* Drive adoption of enterprise AI tools.
* Deliver onboarding to help staff quickly understand and apply AI in daily work.
* Identify high-value use cases across policy, operational and corporate functions. Design AI solutions and adoption strategies tailored to each.
* Anticipate and resolve adoption blockers (technical, cultural or workflow-related).
* Build and sustain AI communities
* Create and manage an active digital community for AI users
* Recruit and support a network of local "AI champions" who provide peer support and share success stories
* Design community engagement events (training, showcases) that drive enthusiasm and trust
* Lead engagement and communications
* Translate complex AI functionality into simple, practical guidance for non-technical audiences.
* Tailor communications for different audiences: frontline staff, managers and senior leaders.
* Measure, learn and improve
* Set clear success metrics for adoption (e.g., usage, satisfaction, impact)
* Create dashboards and run surveys to track engagement and effectiveness
* Use feedback loops to identify pain points and continuously improve the service.
* Report insights and progress to stakeholders to guide decision making.
The duties/responsibilities listed above describe the post as it is at present and are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.
Working arrangements
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation), a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. For current MoJ employees, your base location will need to be changed to the nearest viable office to your home postcode, either at a HQ building, JCC or JSO within the National Office Network and moved its location’s pay scale.
Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade will be able to retain their grade on lateral transfer.
MoJ offers a range of benefits including flexible working hours, annual leave, pensions, training, networks and family-friendly policies. See the official notice for full details.
Candidate information and equal opportunity
The Civil Service is committed to attracting, retaining and investing in talent. The Civil Service Code sets out the standards of behavior expected of civil servants and recruitment is on merit through fair and open competition. The Civil Service also supports diversity and inclusion initiatives and veteran-friendly programs where applicable.
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