YOU MAKE US MORE
Join Moorfields Eye Hospital NHS Foundation Trust
At Moorfields, people's sight matters—and so do the people who make it possible.
For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.
We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it's pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we're united by one mission—delivering world-class eye health, sustainably and at scale.
And we're just getting started.
From 2027, we'll move to our brand-new Oriel site in St Pancras, Camden—a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before.
Could you be part of this future? Make us more.
Job Overview
MY JOB MAKES LIVES BETTER BY…
Ensuring our enterprise architecture portfolio is governed, resourced and progressed effectively so that safe, reliable, user‑centred digital services are delivered on time. By running the intake, review and assurance process expertly, I help clinicians and operational teams get the technology changes they need, when they need them—joining up systems and data to support high‑quality care and better patient outcomes. Although I do not treat patients directly, my work enables their caregivers to access and share the information they need reliably and cost-effectively, improving the efficiency and resilience of our systems and processes.
Main duties of the job
THE POST
We are at a pivotal stage of our digital journey with an ambitious portfolio of change focused on empowering patients and service users, improving the experience of care, and joining up systems and data across the Trust and the wider system. This role leads the process of doing the work in Enterprise Architecture: governing intake and triage, scheduling architectural reviews, coordinating resources across the EA team and suppliers, and ensuring delivery teams are supported by timely, high‑quality architectural assurance. The postholder is not necessarily a hands‑on solution designer, but brings strong architectural literacy to make informed judgements, challenge proposals constructively, and keep the portfolio flowing.
Working for our organisation
What's in it for You?
At Moorfields, we invest in you—your growth, your wellbeing, your future.
You'll Join a Flexible, Supportive Organisation Offering
Competitive salary (including high-cost area supplement)
Membership of the NHS Pension Scheme
24/7 independent counselling support
Career-long learning and development opportunities
Excellent transport connections
Access to NHS and Blue Light discount schemes
Free Pilates classes
Full support and training to develop your skills
And so much more To see the full range of benefits we offer please view our Moorfields benefits leaflet.
Detailed Job Description And Main Responsibilities
KEY ACCOUNTABILITIES FOR THIS ROLE
Portfolio intake, triage and prioritisation
Run the EA intake process: capture new demand, triage requests, and allocate work to appropriate practitioners (solution, technical and enterprise architects).
Provide advice and guidance to requesters to ensure submissions are clear, complete and prioritised appropriately.
Maintain a transparent pipeline and publish status so service users understand where they are in the queue.
Collaborate with delivery teams, including the local Project Management Office, to ensure that the roadmaps are fully aligned.
Architecture Review Board (ARB) governance
Plan and administer the Architecture Review Board: manage submissions, set agendas, coordinate attendance, circulate papers, capture decisions and actions, and maintain the artefact library.
Ensure timely architectural reviews for all initiatives and escalate risks or blockers early.
Actively partner with delivery teams to ensure that they are working with architecture early and are booked in good time. Keep in close contact with teams to ensure that needs are identified early that architectural governance supports and enables, rather than blocks, progress.
Track adherence to architecture principles, standards and patterns and support technical assurance alongside architects and vendors.
Manage any waivers or exceptions to the standards, track closely, and report on impact to leadership as required.
Resource management, capacity forecasting, and utilisation tracking
Maintain the EA resource profile: forecast practitioner availability, assignments and utilisation; proactively smooth demand; and ensure high‑priority work is resourced.
Publish forward schedules and keep diaries aligned to review cycles, workshops and supporting activities.
Does not professionally manage the team but has day-to-day responsibility for their allocation and priorities, and is expected to use their judgement and experience to resolve most first-level process and priority calls.
Procurement, supplier and contract coordination
Coordinate managed service and consultancy engagements: draft/verify SoWs against scope and outcomes, align resourcing, track deliverables, and maintain an accurate cost and activity forecast in collaboration with Procurement and Finance.
Support any procurement activities that the department is contributing to, including ensuring that baseline architectural requirements are included and all materials have a specialist review before approval.
Documentation, tooling and ways of working
Keep the architecture model and portfolio documentation up to date (for example, repository records, catalogues, standards, decisions).
Maintain team boards so tasks have accurate status, impediments are unblocked, and time spent is captured.
Proactively review documentation to identify gaps and prompt practitioners to complete or improve artefacts.
Financial tracking and reporting
Track budget requests, spending forecasts and actuals for EA‑related engagements; provide regular reports and highlight variances.
Stakeholder engagement and strategic planning
Engage with programme and project managers inside and outside the directorate to maintain an accurate demand forecast into EA.
Support directorate business planning on behalf of the Enterprise Architect: organise engagement sessions, capture demand, synthesise inputs, and contribute to high‑level designs, cost estimates and bills of materials.
Contribute to policy and operating procedure updates across the EA process, aligned to Trust governance and DDaT good practice.
Ownership and initiative
Take ownership of actions to completion, ensuring decisions, risks, issues and benefits are captured and tracked; proactively chase follow‑ups and unblock progress.
Ensure that the team continually improves their processes and ways of working.
Person specification
Qualifications
Essential criteria
2x A-levels or equivalent qualifications in literate and numerate subjects
Bachelor's Degree, or demonstrated equivalent professional experience
Desirable criteria
Master's Degree, or equivalent professional experience
Management or leadership qualifications, or equivalent professional experience
Service management qualification or equivalent experience
Delivery or portfolio management qualification or equivalent experience
Architecture qualification or equivalent experience
Process engineering qualification or equivalent experience
Experience
Essential criteria
Working in a multi-functional department balancing competing priorities
Managing stakeholders, including expectation setting and negotiating resources
Managing resources, teams, workloads, throughput, and allocations for a team
Managing repositories of documentation and filing systems
Identifying and mitigating risks
Using technical background and experience to triage incoming requests
Analysing data and presenting in a varied formats to different stakeholders
Desirable criteria
Leadership role in an NHS Digital or IT department
Change or delivery management
Technology architecture
Managing a portfolio of projects and a specialist team's contributions to them
Managing diaries and prioritising with effective technical/situational judgement
Familiarity or experience with Enterprise Architecture frameworks
Any prior experience designing solutions or improving processes
Any prior experience with contract management or negotiation
Any prior experience with structured procurement and evaluation
Skills
Essential criteria
Self-starting, proactive approach to fulfilling a role not performing tasks
Strong written communication, preparing papers, updates, and documentation
Strong oral communication in one-to-one and small group conversations
Understanding of the role and importance of technology architecture
Understanding the importance of good documentation and record keeping
Desirable criteria
Technical background in any discipline, or science/engineering background
Enough understanding of architecture to triage requests and manage delivery
Ability to map processes, elicit requirements, and provide informed challenge
Strong spreadsheet and data manipulation skills
Personal Qualities
Essential criteria
Relentless focus on user needs and experience
Problem-solving mindset – focusing on continually improving outcomes
Seeing the bigger picture - understand how your work and the work of your team supports wider objectives and meets the diverse needs of stakeholders
Able to thrive in a complex and busy environment
Willing and able to accept some role ambiguity as the service develops
Able to retain long-term motivation to an end goal that is several years away
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
8a Portfolio Lead (PDF, 399.8KB)
Staff Benefits (PDF, 865.7KB)
MEH Privacy Notice (PDF, 138.0KB)
Apply online now
Further details / informal visits contact
Name Donald Henderson Job title Enterprise Architect & Head of Department Email address Telephone number
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