Overview
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Pelvic Health Assistant Physiotherapy Practitioner
The closing date is 22 February 2026
An exciting opportunity has arisen for an enthusiastic and motivated Therapy Assistant Practitioner to join our Pelvic Health Service within Worcestershire Acute Hospitals NHS Trust. The post is a permanent full-time position (37.5 hours per week).
The post holder will be working within the Pelvic Health Physiotherapy Team, delivering self-management and education classes, treating a caseload of non-complex outpatients, delivering postnatal care advice on the maternity ward and also contributing to the administrative duties involved within the pelvic health service.
The post-holder will also assist with data collection to measure the effectiveness of our interventions and assist in service improvement. They may also be asked to assist with tasks related to the day to day running of the overall therapies outpatient department where required.
The Pelvic Health Service covers 3 sites (Worcester, Redditch, Kidderminster). This role will be based at the Alexandra Hospital, Redditch with the majority of the workload being spread between Redditch and Worcester. However, there will be a requirement to travel across all sites as the service requires.
For more information, please contact Team Lead Physiotherapist Jennifer Westley jennifer.westley2@nhs.net
Main duties of the job
Working as part of the Therapy and wider MDT, Therapy Assistant Practitioners (TAP) use enhanced skills in a specialist area to provide direct high quality and effective therapeutic care and support to a defined group of patients. Within the scope of the role, the post holder will independently (unsupervised) plan and deliver individual or group tasks where the understanding of role boundaries and the importance of supervision and carrying out delegated tasks and plans is essential.
This role requires understanding of factual and theoretical knowledge of principles, policies, protocols, procedures, processes within a defined group of patients. Although work is guided by standard operating procedures and protocols, the post holder must be able to make judgements to plan activities assess, treat and progress/grade and adapt treatment of patients in line with competencies set and assessed by the Registered Therapist. This knowledge should be utilised to contribute to effective discharge planning as part of the MDT.
Currently, there is no weekend service within pelvic health, however the post holder may be required to participate in the future if this changes. The speciality being dependant on experience. This service may include the treatment of children.
Working hours will be dependent upon the service provided within each speciality, this may include 7-day working, working contracted hours within an extended daily pattern or participation in a relevant weekend /bank holiday rota.
About us
Worcestershire Acute Hospitals NHS Trust is a largeacute and specialised hospital trust that provides a range of local acuteservices to the residents of Worcestershire and more specialised services to alarger population in Herefordshire and beyond.
The Trust operates hospital-based services fromthree sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and ourcaring staff are recognised as providing good and outstanding patient-centredcare. You could be one of them.
We are committed to recruiting the best people towork with us. Our values, which we ask all staff to demonstrate, underpin oureveryday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are proud to have achieved Timewiseaccreditation - this means we are committed to embedding flexible workingwithin our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring aDBS check as part of their employment check will have the cost of this check(at the current rate) deducted from their salary. Please see link in SupportingInformation section for more details on DBS checks and costs.
Job responsibilities
For a full list of duties please refer to the attached job description document.
Key Duties:
Domain 1: Formal Knowledge and Experience
Entry requirements as personalspecification.
Able to demonstrate substantial experiencein health and care settings, including in the relevant field of work.
Demonstrates the values of the NHS andcommitment to personal and professional development.
Domain 2: Supporting service users
Develops, manages, and maintains positive,appropriate relationships with service users, families and carers,demonstrating respect, kindness, compassion and empathy at all times.
Consistently deploys care, treatment andsupport strategies to promote and provide person-centred care, includingproviding information, advice and guidance to service users, carers, families,health professionals and others.
Understands the social, cultural, andeconomic influences, individual circumstances, behaviours, and lifestylechoices that impact on health outcomes for service users and their families,including health inequalities.
Understands the aims and principles ofhealth promotion, protection and improvement and importance of relevantinterventions for individual service users and their families, including makingevery contact count.
Understands a range of organisations in thehealth and social care system and services provided, referring service users toservices appropriately.
Understands and can explain the main legislation,legal and ethical responsibilities that shape health and social care and therole of agencies such as the Care Quality Commission.
Able to work collaboratively with a varietyof health staff, social care staff, professional staff and others. Understandsand demonstrates the principles of team and partnership working.
Recognises the importance of support workersin service delivery, including the diverse roles undertaken by AHP supportworkers. Is able to define own role, for example by describing their duties andthe roles of others.
Has a thorough understanding of the functionand role of their service and can actively advocate for this to other teams andservices.
Domain 3: Clinical, Technical and Scientific Roles and Responsibilities,Knowledge and Practice, Support and Interventions.
Developed knowledge of clinical, technicaland/or scientific theory and practice, within their immediate field ofpractice. Understands the importance of evidence-based practice.
Demonstrates an understanding of roleboundaries, the importance of supervision and carrying out appropriatelydelegated tasks. Able to understand and follow procedures, protocols and plans.
Following appropriate training anddemonstration of competency, works unsupervised with service users within the scope of the role and operationalpolicies, protocols and procedures, adhering to evidence base practice.
Understands and gains valid consent prior toaction or providing care, and records this appropriately.
Assesses a defined group of patients withmobility, functional/cognitive impairments, and impairmentsof activities of daily living, including assessment of a patients fitnessto treat, recognising at deteriorating patient and escalating accordingly anyconcerns to a registered therapist/ward staff.
Gathers and interprets relevant informationincluding social history, and through working under protocols facilitates early discharge planning,liaising with family/care agencies as needed.
Works unsupervised to assess, plan,implement, progress/grade and monitor own treatment and care planinterventions, including adapting to circumstances/patients needs.
Actively participates in the planning anddevelopment of personalised care plans by offering objective clinical andevidence-based information to inform planned activities.
Monitors the effectiveness of treatmentsthrough evaluation of outcome and use of clinical knowledge and evidence base toprogress the patient within defined protocols and recognises the reason for anyunmet goals
Understands the impact of complex or urgentcare needs and other factors encountered when prioritising care activitieswithin their own or the teams defined workload.
Identifies the need for ongoingrehabilitation/support and liaises with the MDT to recommend the appropriatelevel of care on discharge. This could involve referral to other agencies.
Completes visits inthe community setting to provide necessary assessments or interventions tosupport safe discharge. This may becompleted alone or with another therapist/member of staff.
Assesses for,recommends, orders, issues and fits equipment as per scope of practice, asrequired by the service user, including demonstration of safe use of equipmentto service users, carers and other staff.
Recognises an emergency, summons assistanceand acts as a member of the MDT within parameters of own competence and definedrole. In settings where a registered practitioner is not present, initiatesimmediate first aid whilst awaiting the arrival of appropriately qualifiedpractitioners.
Domain 4: Communication and Information Management.
Communicates effectively, through a variety ofmethods with patients, carers and relatives to maximise rehabilitationpotential through interpersonal, verbal and nonverbal skills. This may requireexplanation, instruction, persuasion, motivation, negotiation and reassurance.
Exchanges information with service user andfamilies using active listening, compassion, empathy, and coproduction techniqueswith the service user.
Demonstrates the ability to provide andreceive complex and sensitive information, including relating to service users.Judges the appropriate method of communication, ensuring information isprovided in an accessible way.
Actively listens and receives information,gives and acts on feedback. Understands the communication needs of others andadapts communication style accordingly.
Manages barriers to effective communication andadapts own communication style as appropriate.
Liaises andcommunicates effectively with registered therapists, acute ward and communityteams and other members of the MDT, regarding referrals,ongoing care, rehabilitation needs and discharge requirements of individualpatients.
Understands role requirement and theimportance of accessing, maintaining and storing documentation relating tocare, in accordance with local guidance and legal requirements for maintainingconfidentiality and data protection.
Maintains complete accurateand contemporaneous treatment records including valid consent to interventions,utilising digital platforms as required, in line with localand HCPC standards.
Domain 5: Safe and Inclusive Environments.
Contributes to the maintenance of healthyand safe working environments through appropriate practice, use of resources,techniques and behaviours and understanding of relevant legislation.
Contributes to the application andevaluation of organisational procedures and protocols.
Identifies and acts immediately to manage risks/unsafepractice or environments, including assessment of moving and handling, usinglocal policies and procedures
Acts with integrity and honesty, ensuringindividuals do not experience harm by reporting situations, behaviours orerrors that might lead to adverse outcomes for service users
Is aware of theenvironment in which they work and how to maintain health and safety forthemselves and others.
Reports any adverse incidents, accidents,near misses or complaints in a timely manner, taking appropriate action wherenecessary, according to Trust policy.
Ensures safeuse of all mechanical and electrical equipment or medical devices used in thecare of patients.
Domain 6: Research and Service Improvement.
Participates in, contributes to, and maylead, audits, service evaluation and quality improvement projects relevant toown work.
Applies research governance, ethics,protocols and guidelines and may undertake more complex research activitiesincluding data collection and analysis. Disseminates research findings.
Domain 7: Leadership and Management.
Acts in a professional manner, demonstratingNHS Constitution values.
Demonstrates role modelling, includingadvocating for service users, their families and carers and other supportstaff.
Takes appropriate action when theperformance and practice of others should be positively recognised or requiresimprovement.
Takes responsibility for management,prioritisation and leadership of own workload within the defined area of work,and within scope of practice. At times working without direct supervision.
Identifies and develops own leadership skills,for example by volunteering for broader opportunities within theirorganisation.
Is responsible, with minimal guidance, for maintainingown knowledge, skills and competencies through a range of relevant CPDactivities and maintenance of an appropriate portfolio.
Is aware oflimitations of own knowledge and skills and actively seeks feedback, advice andguidance from the supervising therapist where appropriate.
Completes all required mandatory andcompulsory training, maintaining 100% compliance as per trust requirements.
Works with registered therapists to supervise,mentor and manage Therapy Support Workers /less experienced staff andapprentices, including induction of new staff and students.
Contributes to the learning of theorganisation, colleagues and team, for example by giving and receivingconstructive feedback and contributing to learning resources for others.Supports students on placement.
Provides administrative support to the therapy team e.g.appointment booking, stock control of consumables, ordering, monitoring ofequipment.
See attached job description for domain 8 and other details.
Person Specification
Experience
* Experience as a Senior Therapy Assistant/Support Worker
* Experience of working in an acute/healthcare setting with direct patient contact.
* Evidence of work using a wide range of Therapy related skills including grading, adaptation and progression of interventions
* Evidence of supporting other staff to develop
* Experience of organising and/or providing training to others
* Experience of group working
* Experience of using/fitting adaptive equipment
* Experience working with pelvic health patients and/or knowledge of pelvic health conditions
* Experience working in the NHS as a band 3 or 4 physiotherapy support worker
Qualifications
* Functional Skills (level 2) or Maths & English GCSE (grades 9-4 or A*-C)
* National Care Certificate
* A foundation degree Health and Social care or equivalent level 5 qualification and A-Levels and GCSEs or equivalent(s), or as a level 5 apprenticeship (e.g. Assistant practitioner apprenticeship), or equivalent clinical experience/expertise within an AHP profession underpinned by theoretical and practical experience
* Evidence of attendance at healthcare related course e.g. Dementia awareness, stroke specialist seating.
* A relevant further education qualification eg BTEC (Therapy Support Worker) or NVQ 3 in Healthcare or equivalent
Personal Attributes
* Evidence of enthusiasm and commitment to the role in Worcestershire
* Able to maintain confidentiality and professionalism
* Evidence of appropriate personal attributes e.g. responsible, reliable, flexible, well-organised, initiative
* Evidence of good team working
* Ability to problem solve
Other Job Requirements
* Ability to meet the physical, emotional and challenging demands of the role
* Able to meet the moving and handling requirements of the post
* Able and willing to work contracted hours over 7 days, extended daily hours pattern as required
* Able to contribute to the Therapy Weekend and Bank Holiday rota
* Able to fulfil the travel requirements of the post - Full driving licence and access to a vehicle (or alternative mode of transport)
* Able and willing to commute between sites
Skills/Knowledge and Abilities
* Knowledge of Basic aims and principles of Physiotherapy and Occupational Therapy
* Evidence of managing/ prioritising own caseload/working independently
* Ability to work autonomously using own Knowledge/skills and initiative in complex situations, acknowledging role boundaries
* Effective and appropriate written and verbal communication/interpersonal skills
* Evidence of thorough, relevant self-development/ CPD activity
* Completion of broad-based competencies in therapy related skills
* Evidence of patient handling skills
* Evidence of activities involving leadership /management skills
* Understanding of professional, legal and clinical governance issues
* Previous experience of Electronic Patient records
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Worcestershire Acute Hospitals NHS Trust
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