Overview
We are seeking a detail-oriented and analytical Operations Analyst to join our dynamic team. The successful candidate will play a crucial role in enhancing operational efficiency by analysing data, developing insights, and supporting project management initiatives. This position requires a strong foundation in data analysis and business intelligence tools, as well as the ability to communicate findings effectively to stakeholders.
Responsibilities
Collect, analyse, and interpret data, including Warehouse Ops Stats, delivery Stats and performance
Develop dashboards and reports to track key performance indicators (KPIs).
Use statistical methods to forecast workflow and ensure optimal resource levels.
Collaborate with operational teams (transport and Warehouse) to align plans with business needs.
Identify bottlenecks and inefficiencies in the operation and propose solutions.
Implement best practices and innovative approaches to streamline operations.
Work closely with central operations management team to ensure smooth operations.
Act as a liaison between departments to align activities with business objectives.
Analyse potential risks in the operation and develop mitigation strategies.
Monitor market trends and external factors that could impact operational performance.
Leverage MS software to enhance data accuracy and process automation.
Support the implementation of new tools and processes.
Skills
* Strong analytical and problem-solving skills with attention to detail.
* Advanced Microsoft Excel skills.
* Excellent communication and interpersonal skills
* Ability to handle multiple projects and meet deadlines
* Ability to work using your own initiative
* Ability to prioritise and work to strict deadlines
Job Type: Full-time
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
Work Location: In person