The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service. Patient and staff experience is important to us and these are the behaviours we live by: Putting patients first Aiming to get it right Recognising that everybody counts Doing everything openly and honestly ‘Prior consideration will be given to NHS At Risk staff within East of England' Job overview The post holder will provide clerical support within the department regarding all aspects of tissue viability and minor operations. The successful candidate will manage referrals to the department, maintain patient records, be responsible for arriving and discharging patients that have attended the department and handle correspondence. They will be responsible for uploading photographs taken by CTS staff onto the trust’s mainframe. In-addition the post holder will also participate in audits relevant to the Central Treatment Suite, will maintain the departments pressure ulcer data base and align the data base with any Q-safe forms, making corrections where necessary. The post holder will also be required to collaborate with both inside and outside agencies such as the community nursing services & external doctors to uphold working relationships where required. Advert · To demonstrate excellent customer care and communication skills in the provision of a frontline service for the CTS team. · Book clinic appointments and manage any cancellations or amendments in a timely manner. · Utilise relevant patient record systems to enter or retrieve patient data in preparations for minor surgery clinics. · Undertake photocopying and Scanning of confidential and non-confidential information. · Assist with audits and surveys relevant to the department as required. · Support with stationary monitoring and ordering. · Assist with stock rotation within the unit when required. · Organise interpreters and transport if required. · To email any urgent information required to either internal doctors or external trusts in order for urgent assessments and appropriate transfer/treatment where required. · To sort and distribute incoming post and organise and send outgoing post daily. · Uploading photographs taken by the department on to the trusts mainframe and distributing the consent forms to the wards where the patient remains or to medical records if the patient has been discharged. · Update the departmental information board regarding clinics on a daily basis so that patients, visitors and staff are aware of what clinics/consultants are working within the unit. Working for our organisation We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Detailed job description and main responsibilities Please review the attached Job Description and Person Specification for full details of the roles an responsibilities for this position. The James Paget University Hospitals NHS Foundation Trust recognises the requirement to promote health and reduce ill-health. The Trust is committed to the principles of improving working lives through a number of initiatives such as job share, flexible working and the development of a culture of openness and transparency. The Trust is committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. ‘Prior consideration will be given to NHS At Risk staff within East of England' Tier 2 Sponsorship : We are pleased to consider applicants who require Tier 2 sponsorship to work in the UK but it is unlikely that we would be able to appoint if a suitably qualified, experienced and skilled UK/Right to work candidate is available. Applying for entry clearance into the UK, must provide a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Visa and Immigration If you are wishing to apply for this role and would require sponsorship (this includes if you are already in a sponsored post and looking to change employer), you can determine the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website https://www.gov.uk/skilled-worker-visa/your-job. James Paget Hospitals uses tools to screen any applications generated by Artificial Intelligence (AI). Please check your account regularly under “My Applications” to view the progress of your applications. If you do not hear from us within 4 weeks, please assume your application has been unsuccessful. In submitting an application form, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process. Please note that should we experience a high level of interest in this post, the vacancy may be closed prior to the stated closing date.