About usLibraries in Oxfordshire are trusted spaces, free to enter and open to all. Our libraries offer a range of books, digital and other resources and trained staff to help our customers. We provide cultural and creative enrichment, promote reading and literacy and provide digital access and support for our users. Our aim is to help everyone achieve their full potential and to lead healthier and happier lives with greater prosperity and stronger, more resilient communities.About the roleThe Assistant Library Manager is responsible for ensuring the flagship Oxford Westgate Library in the centre of Oxford operates to the highest standard of customer services, assisting the Deputy Library Manager and managing a team of Customer Service Advisers to meet customer and local community needs, and support council services within the building to ensure customers are signposted to information and services appropriately. The role will also involve close working and line management of Customer Service Adviserssupporting and delivering the Music and Performance Sets Service at Oxford Westgate Library, working with groups and neighbouring authorities to loan and manage orchestral and performance set music scores.The working pattern will include working two evenings per week until 8pm and alternate Saturdays.About YouWe are looking for a confident and organised customer‑focused person with strong leadership and communication skills, who can support the delivery of high‑quality library services and contribute positively to a busy, community‑facing environment. The successful candidate will be able to manage and motivate a team of six Customer Service Advisers, confidently undertake day‑to‑day staff management responsibilities, and support performance, development and wellbeing while maintaining excellent standards of customer service. They will also act as lead for the children's library at Oxford Westgate Library, ensuring the space is welcoming and well presented, and that a consistent and effective programme of events, activities and opportunities is delivered to engage children, families, schools and nurseriesRewards and benefitsIt really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology to support agile working. We offer some of the best learning and development opportunities to support your ongoing development.We have a generous holiday allowance which rises as you remain in employment with us up to 32 days, as well as giving you the option to buy additional holiday. You will also have access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary; a range of local and national retail discounts; and a host of enhanced family friendly policies including carers leave and paid time off for volunteering.Would you like to know more?For an informal discussion about the role please contact: Alexandra Hague, Deputy Library Manager on 01865 815529 or alexandra.hague@oxfordshire.gov.ukApplication ProcedureTo apply, you will need to complete an online application form.This includes a section asking you to explain how you meet the selection criteria, as specified in the job posting. You may attach a cover letter and/or CV to your application form, however it is not mandatory.To ensure you understand the requirements of the role in a library environment, we will require you to answer the following “killer question” before your full application is shortlisted: In no more than 100 words, what do you think are the three most important leadership skills required for this public library role?If you experience any difficulties whilst completing the application form, please contact the Recruitment Team using Recruitment Application Enquiry Form.Ourcommitmentto:Equality, Diversity and InclusionAt Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all.Ourcommitmentto:Guaranteed Interview SchemesAs a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.Ourcommitmentto:SafeguardingOxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.Ourcommitmentto:Flexible WorkingWe are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.Follow us on Social MediaStay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.If you encounter any issues with the application system, please contact: alexandra.hague@oxfordshire.gov.uk