Role: Customer Service Advisor
Location: Bristol (Aztec West)
Annual Salary: £28,000 - £30,000 (DOE) + Monthly Bonus
Hours: Monday to Friday, 8am to 6pm + 1 in 6 Saturdays
Logistics: Office-Based
Start Date: 5th January 2025
Interview Days: Thursday 27th November & Friday 28th November
CCP have been retained to support a fantastic private healthcare organisation in Bristol (Aztec West). Our client is opening a brand-new patient services contact centre in January 2026, and we're helping them to recruit a Customer Service Advisor(x14) to answer inbound calls from new patients, as well as make outbound calls to new patients that have requested further information on products and services.
Essential:
✅ We're looking for people that have existing experience working in an inbound and/or outbound telephone-based role
✅ We're looking for people that are customer obsessed, going above and beyond to deliver outstanding customer experiences
✅ We're looking for people that are IT competent, comfortable using a CRM system, as well as basic Microsoft applications
✅ We're looking for people that can demonstrate emotional intelligence, showing empathy during sensitive customer conversations
✅<...