A small prestigious international bank is seeking a “hands on” manager for its retail banking operations area. Your responsibilities will include: * Managing a team, processing all retail banking functions (cashiers, CDD/EDD, debit/credit cards, payments etc) for the London branch * Supporting Relationship Managers with High Net Worth Individuals and private banking needs * Processing SWIFT payments and treasury settlements * Ensuring that CDD/EDD records are kept up to date Your experience must include: * Extensive proven retail banking and SWIFT payments experience gained in banking * Strong proven staff management skills * Excellent communication skills * Capability to work well under pressure, demonstrating initiative and good problem-solving skills This role will be working 5 days a week in the London office