Contract: Design Lead Hybrid (2 days on-site as needed) | £550/day (Outside IR35) | 12 months We're looking for an experienced Design Lead to drive the end-to-end design of a new student management solution. This role will shape integrations across CRM, LMS, and student record systems in a large-scale Higher Education transformation. What you'll do Lead design across CRM, LMS, and student systems. Mentor Business Analysts and ensure high-quality requirements. Run workshops with global stakeholders across business & IT. Translate requirements into design artefacts, user stories, and Agile deliverables. Ensure solutions align with the student lifecycle, policies, and architecture principles. Champion user-centred design with a strong focus on UX & accessibility. What we're looking for Strong design leadership on large-scale CRM/ERP/student systems programmes. Knowledge of the student lifecycle & Higher Education processes. Hands-on with Salesforce, Canvas LMS, and SITS (Tribal). Skilled in Agile delivery, stakeholder management, and design tools (Lucidchart/Miro). Nice to have HESA, GDPR & Higher Education regulatory knowledge. UX/UI & accessibility (WCAG) expertise. API-first, Azure, and integration experience. Full-time | Hybrid | 12 months initial (scope to extend)