Overview
Streamline Recruitment have a fantastic opportunity for an Order Processor & Logistics Coordinator. Our client is a well-established business based at Tilbury, specialising in the importing and distribution of timber and panel products. This is a full-time, office-based role in a supportive and fast-paced environment.
About the Company
The business imports and supplies quality wood-based panel products from around the world, offering reliable products at competitive prices.
Key Responsibilities
* Accurately process incoming customer orders via email, phone, and internal systems.
* Contact customers proactively to confirm order details and offer additional products where appropriate.
* Liaise with third-party hauliers to coordinate collections and deliveries, ensuring deadlines are met.
* Build and plan delivery loads based on product type, volume, and destination.
* Maintain accurate records of all orders and transport arrangements.
* Handle incoming calls and respond to customer queries or complaints professionally.
* Monitor stock availability and communicate lead times when needed.
* Collaborate with warehouse and sales teams to ensure smooth order flow and fulfilment.
* Support with general administration tasks, including updating spreadsheets, order tracking, and customer account information.
Hours & Benefits
* Monday - Friday, 08:00 - 17:00
* Salary: £30,000 - £32,000 DOE
* 25 days holiday plus bank holidays
#J-18808-Ljbffr