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Team leader

Cumbernauld
River Island
Team leader
Posted: 1 September
Offer description

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This is what a career at River Island is like. And this is where yours starts.

Position Details:

* Contract: 30 hours, working 5 days out of 7
* Department: Retail Management
* Employment Type: Permanent - Part Time
* Location: Cumbernauld
* Workplace: Onsite
* Compensation: £25,500 / year


What We Are Looking For...

Responsibilities:

* Communication: Set up team briefs, cascade store actions and targets, check communication channels, delegate accountabilities, communicate initiatives, and lead store visits in management absence.
* Customer Focus: Collaborate with management to enhance customer culture, drive KPIs, and adapt approaches to meet customer needs.
* Operations: Ensure a safe environment, support health and safety training, execute price and promotional activities, and manage stockroom and product opportunities.
* Visual & Commercial: Maintain store layouts, conduct walkthroughs, analyze data for opportunities, and understand store performance.
* People: Support recruitment, develop and coach team members, handle difficult conversations, and promote a culture of recognition and inclusivity.
* Cost & Budgeting: Monitor store performance and costs, manage staffing levels, and ensure KPIs are met.


Behavioral Competencies:

* Accountability: Take responsibility for store operations and adhere to policies.
* Engagement & Results: Motivate team, achieve results under challenging circumstances, and maintain high standards.
* Communication & Planning: Adapt communication style, listen actively, plan work effectively, and prioritize tasks.
* Problem Solving: Analyze information, identify root causes, and implement solutions.


This Is For You...

* Generous 50% staff discount & uniform allowance
* RI Rewards with discounts, benefits, and a bonus scheme
* Supportive island culture with Kindness Cupboards and Retail Trust initiatives
* Family support programs including enhanced maternity, paternity, and fertility treatments
* Giver Island giving scheme and opportunities for progression
* Contributory private pension scheme
* 28 days paid holiday, with options to buy extra


Keeping You Safe...

We are committed to safeguarding all employees, promoting British Values, and preventing extremism within our business.

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