Relationship Manager
Location: Home-based with regular travel within Wales and the Midlands - must have own car
Salary: £38,323per annum plus car allowance
Contract: Full-time, Permanent
Merrifield Consultants are delighted to be partnering with an employer-led skills body to recruit a Relationship Manager.
This is a vital role for a candidate who thrives on collaboration and stakeholder engagement. As a trusted point of contact for a defined regional portfolio, you will lead efforts to promote training and development solutions, supporting workforce and skills development across the engineering construction sector.
This role is home-based and offers flexibility, with regular travel across the UK to engage with employer establishments and regional partners.
As Relationship Manager, you will build, maintain and grow relationships with employers, training providers, and key stakeholders across your region. Your goal will be to champion skills development by promoting funded training programmes and other workforce solutions. Working closely with a Regional Operations Manager, you'll help deliver strategic goals and support employers in defining and meeting their skills needs.
Key Responsibilities
Act as the primary point of contact for a portfolio of employer establishments
Promote and guide employers in the use of funded training and development solutions
Support strategic regional plans and objectives set by the Regional Operations Manager
Deliver excellent customer service and ensure high levels of stakeholder satisfaction
Coordinate multi-level engagement across organisations and identify new opportunities
Support apprenticeship and early-career talent development programmes
Work closely with training providers and other partners to shape local delivery
Capture labour market insight and stakeholder intelligence to inform decision-making
Maintain accurate and up-to-date stakeholder engagement records
Represent the organisation at meetings, forums, and industry events
Contribute to the continuous improvement of products and servicesPerson Specification
Essential:
Strong experience in a relationship management, stakeholder engagement or business development role
Understanding of training and skills systems, including workforce development strategies
Track record of delivering tailored solutions and managing stakeholder expectations
Comfortable working independently and managing competing priorities
Experience resolving challenges with diplomacy and confidence
Proven ability to plan, prioritise and deliver against deadlinesDesirable:
Knowledge of the engineering construction or similar industry sectors
Familiarity with funded skills programmes or training policy frameworks
Project management experience in a non-technical or skills-based environment
Experience mentoring colleagues or contributing to team developmentKey Competencies
Strong business acumen and strategic thinking
High-quality delivery focus and personal accountability
Excellent communication and presentation skills
A proactive and collaborative team player
Skilled in planning, organisation and time management
Resilient, adaptable, and committed to continuous improvementReady to make a difference in skills development across UK industry?
We're looking for an experienced, driven individual who can inspire collaboration and support strategic outcomes. If this sounds like you, please apply with your CV and a short supporting statement outlining your interest and suitability for the role.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout