Job Description
This is an Administration and Data Analyst role within the Personal Wellbeing services in the Dorset area, commissioned by HMPPS. The role supports adult male ex‑offenders across Emotional Wellbeing, Lifestyle and Associates, Family and Significant Others and Social Inclusion pathways.
Main Duties And Accountabilities
* Creating process maps and guidance documents, distributing letters, supporting estates bookings and invoicing queries, and logging processes on a database.
* Providing continuous support to the wider team in daily administrative tasks.
* Assisting with monitoring and maintaining booking systems, such as MS Bookings and MS Outlook, documenting appropriate records and information to support contractual requirements, and responding to data requests from the Team Leaders and Senior Operations Manager.
* Gathering and capturing data, creating reports in a timely manner against deadlines e.g., quarterly figure reporting, and assisting with analytical research and evaluation, for regular needs analysis or bidding support for Catch22.
* Collating promotional information for stakeholders, engaging with stakeholders appropriately, actively promoting equality and diversity, and taking account of the different needs of each service user to support the ongoing service.
* Maintaining responsibility for the monitoring of absenteeism and lateness, ensuring that compliance does not fall below agreed levels, and seeking support and guidance where unique circumstances occur.
* Using relevant information and technology appropriately, with proper attention to data security, ensuring that all data and information is managed, stored, and destroyed in line with agreed data management policies, maintaining records in accordance with organisational, probation, and prison policies and procedures.
Qualifications
Essential:
* Good basic education, including English and Maths at GCSE level, or equivalent.
* Experience of using digital systems such as Microsoft 365 (Excel, Word, Outlook) and using such systems to present data and outcomes.
* Experience of managing administration tasks to a high standard, with good prioritisation and organisational skills, experience of written analysis, and information sharing in line with data protection requirements.
* Able to demonstrate a positive approach and commitment to both team and partnership working, with the ability to build and develop good working relationships at all levels.
Contract
Permanent
Hours & work pattern
Part time, 19 hours per week.
Salary
£25,000 FTE; (£12,500 pro rata)
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