Senior Product Manager UX & Conversion
Location: London (Hybrid 3 days in office)
Type: Permanent, Full-time
Salary: £70,000£90,000 (DOE)
The Opportunity
Were hiring a Senior Product Manager to own and optimise the most commercially critical part of a high-traffic B2C customer journey the moment where intent turns into purchase.
This is a senior individual contributor role with end-to-end ownership of conversion, trust, and transactional experiences across product detail pages, cart, checkout, payment flows, and account creation. The work you deliver will have a direct, measurable impact on revenue, customer confidence, and long-term retention.
Youll operate in a mature digital product environment, working closely with UX, Engineering, Data, and Commercial teams to identify friction, validate opportunities through experimentation, and ship high-impact improvements.
What Youll Be Doing
Conversion & Experience Ownership
1. Own and optimise transactional UX across PDPs, cart, checkout, payments, and account creation
2. Ruthlessly prioritise initiatives that improve conversion rate, AOV, attachment rate, and customer confidence
3. Design and implement trust signals, reassurance messaging, and friction-reduction strategies a...