Company. At Leonardo Hotels, we emphasize career development and recruit our operations team members based on personality—focusing on how you interact with others and demonstrate our core values: Consistent, Friendly, Genuine, Positive, and Willing. Each team member is valued and respected for who they are. Our careers offer customer interaction, variety, and a fun, friendly environment. We organize activities like summer barbecues, Christmas parties, Thank You Week, and birthday celebrations.
We offer excellent employee benefits, including discounts on hotel stays and performance-based rewards via our Leo Points system, which range from vouchers to days off.
Why Join Us?
We take care of our colleagues as well as our guests. Once part of the team, you become part of the Leonardo community. We support your development with our "People Programme" and "Passion 4 People Leonardo Culture" workshops. For business and people skills development, we offer an 8-month "Fast Forward Programme" and a longer-term "Accelerate Programme," which prepares you for roles like DGM or Operations Manager, including ILM certification and IoH membership. With top-notch training and clear progression, a brilliant future in hospitality awaits.
About Leonardo Hotel Derby
Located a 4-minute walk from Derby Cathedral, our upscale hotel features modern rooms with free Wi-Fi, flat-screen TVs, desks, and tea/coffee making facilities. Amenities include a restaurant, bar, coffee bar, gym, and meeting rooms.
About Leonardo Hotels
Our vision is to be the first choice for genuine hospitality. Part of Fattal Hotels Group, we operate over 230 hotels across Europe and Israel, with over 50 in the UK & Ireland. Since 1993, we have grown into a dynamic, innovative, and fast-growing company with approximately 4,000 employees.
Role: Front Office Manager
As a Front Office Manager, you'll ensure your department runs smoothly and lead your team to deliver exceptional guest experiences. This busy role involves inspiring your team to meet KPIs and exceed expectations.
Perks include:
* Head of Department bonus scheme
* Enhanced pension plan
* Special hotel room rates across the UK & Europe
* Recognition scheme with vouchers
* Meals on duty
* Talent referral bonuses
* Celebrations and awards events
* Access to pension, life assurance, and wellbeing support
* Ongoing training and progression opportunities
Ideal candidates will:
* Be authentic
* Create an engaged, KPI-focused department
* Passionately support hotel operations
* Bring positive energy daily
* Complete Duty Manager shifts and get involved in other hotel areas
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