Job Description
Job Title: Desk-Based Account Manager (Telecoms & IT)\n\nLocation: Belfast (Office-Based)\n\nSalary: Up to £30,000 Base + Uncapped Commission (£45k OTE Year 1)\n\nSector: Telecommunications & Managed IT Services\n\nRole Overview\n\nAre you a motivated sales professional with a knack for building relationships and spotting opportunities? We are a leading Belfast based Telecoms and IT provider looking for a dynamic Desk-Based Account Manager to join our growing team.\n\nUnlike cold-calling roles, your focus will be on our existing loyal customer base. You will be the primary point of contact for your clients, ensuring they have the best technology in place to run their businesses.
Your goal is to drive growth through strategic upselling and cross-selling across our comprehensive portfolio of Telecoms and Cloud IT solutions.\n\nKey Responsibilities\n\n * Relationship Management: Maintain regular contact with a portfolio of existing business customers to ensure high levels of satisfaction and retention.\n\n * Revenue Growth: Identify opportunities to upsell and cross-sell additional products, including VoIP, mobile fleets, and high-speed connectivity.\n\n * Solution Selling: Consult with clients to understand their digital transformation needs, introducing them to Cloud IT (Microsoft 365) and Network Security solutions.\n\n * Pipeline Management: Manage the end-to-e...