Cleaning SupervisorLocation: Altrincham Grammar School for Boys, Marlborough Road, Altrincham, WA14 2RSHours: 27.5 hours per weekPay: £14.00 per hourSchedule: Predominantly Monday to Friday, 1:00pm – 6:30pmRequirements: Enhanced DBS Check, Right to WorkSkills: Customer service, communication, people skills, team leadershipRole OverviewThe Cleaning Supervisor is responsible for ensuring that the school's domestic standards meet the expectations of both the client and Sodexo, working within the requirements of the Service Level Agreement and cleaning schedules set by management. The role includes supporting daily operations and assisting cleaning operatives as needed.Key ResponsibilitiesOrganise daily workload to ensure the smooth running of the cleaning service, escalating any issues to management promptly.Work with Sodexo and school management to review cleaning methods, equipment, and chemicals, regularly recommending improvements.Complete induction and training to meet company standards, ensuring training is applied in practice and raising any concerns with the Cleaning Manager.Provide cover for absent cleaners when required.Take reasonable steps to prevent loss or damage to property, staff, and pupils.Supervise cleaning staff to maintain agreed standards in line with Service Level Agreements.Support logistical needs for school events such as performances, assemblies, conferences, and meetings.Maintain stock levels of cleaning materials and equipment, keeping cleaning cupboards tidy and organised.Conduct monthly stock checks of chemicals and cleaning equipment when required.Work flexibly to ensure all areas are appropriately staffed and service quality is maintained.Maintain open communication with the Cleaning Manager and support the day-to-day operation.Attend Sodexo and school meetings as needed.Participate in required training courses.Comply with all school policies and statutory Health & Safety regulations, including safe working practices, hygiene, cleanliness, fire safety, and COSHH.Carry out any reasonable request from the Headmaster, Estates Manager, or Sodexo Management Team.Additional InformationMaintain honest and open communication with management.Manage daily staff absences.Work effectively in a demanding environment due to the age of the building and high footfall (1,200 people per day).Ensure all training, COSHH guidelines, and Health & Safety practices are followed consistently.Performance MeasuresHigh standard of service deliveryPositive client feedbackContract retentionEssential CriteriaExperience working in a standards-driven or compliance-focused environmentGood knowledge of Health & Safety and COSHH regulationsExperience in client or stakeholder communicationPrevious team leadership experience (preferred)Desirable CriteriaExperience within contract or facilities managementBICS qualification or knowledgeWhat We OfferA workplace where you are valued and can make a meaningful impact.Unlimited access to mental health and wellbeing support.Employee Assistance Programme, including legal and financial guidance.Access to a wellbeing app with lifestyle rewards and a 24-hour virtual GP.Sodexo Discounts Scheme, available to colleagues, friends, and family.Financial guidance and benefits through the Salary Finance platform.Membership of the Sodexo Retirement Plan.Death in Service benefit.Career development opportunities, including a range of learning and development tools.Cycle to Work Scheme.Volunteering opportunities within the community.A flexible, dynamic working environment.Competitive compensation.Full training and protective uniform provided.Ready to join us? Apply today.Sodexo and our clients are committed to safeguarding and promoting the welfare of children. Certain roles require appropriate screening, including checks with past employers and the Disclosure and Barring Service (UK) and/or Disclosure Scotland.Please note: This advert may close early if we receive a high volume of applications.