Audiologist / Hearing Aid Dispenser
Overview
We are seeking a qualified and patient-focused Audiologist / Hearing Aid Dispenser to join a well-established, multi-site clinical team. This is a primarily clinic-based role offering the opportunity to deliver high-quality audiological care within a supportive and collaborative environment.
You will take full ownership of the patient journey, from initial assessment through to fitting and long-term aftercare, working closely with optical colleagues and front-of-house teams to deliver a seamless patient experience.
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Key Responsibilities
* Conduct comprehensive hearing assessments and diagnostic testing
* Perform ear examinations and ear health checks
* Provide hearing aid consultations, fittings, and programming
* Deliver ongoing aftercare, servicing, and patient rehabilitation
* Carry out microsuction wax removal (training provided if required)
* Manage clinic diaries and appointment schedules
* Maintain accurate clinical records and patient documentation
* Liaise with hearing aid manufacturers and suppliers
* Support stock management and equipment maintenance
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Patient Journey
* Patients typically enter via an optical screening/referral pathway
* Full ownership of care from:
o Assessment (60 mins)
o Health checks (30 mins)
o Fittings (60 mins)
o Follow-ups (40 mins)
* Supported by an internal marketing function and strong patient flow
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Service Offering
* Hearing assessments & screening
* Microsuction wax removal (gold standard)
* Hearing aid consultation & fitting
* Ongoing aftercare and servicing
* Up to 5-year warranties and 60-day guarantee
Hearsmart Appointment
* Combined ear health check and wax removal
* HD visualisation for patient education
* Optional hearing screening
Pricing Structure:
* £70 (both ears)
* £50 (one ear)
* £25 consultation (if no wax present)
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Hearing Aid Portfolio
* Invisible titanium devices
* Rechargeable solutions
* App-connected technology
Price Bands:
* Bronze: £1,495+
* Silver: £2,795+
* Gold: £3,195+
* Platinum: £3,695+
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Working Environment
* Clinic-based role across key locations (including Nairn, Inverness, and Keith)
* Part of a wider network of 42 practices and ~350 staff
* Strong collaboration between optical and audiology teams
* Optical teams assist with screening and minor repairs
* Front-of-house manages ~80% of administrative workload
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Systems & Equipment
* Otometrics
* Oracle
* NOAH & Optix
* Access to leading hearing aid manufacturers:
o Oticon
o Sonova (Phonak / Unitron)
o Starkey
o Resound
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Candidate Requirements
* RHAD qualification or BSc in Audiology
* Open to both NHS and private sector backgrounds
* Newly qualified candidates welcome
* Full UK driving licence
* Willingness to travel between clinic locations
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Key Competencies
* Strong clinical expertise and attention to detail
* Patient-first, ethical approach to care
* Ability to work efficiently in a fast-paced clinic environment
* Excellent communication and interpersonal skills
* Collaborative mindset within a multidisciplinary team
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Salary & Benefits
Compensation
* Competitive base salary (circa £35,000, dependent on experience)
* £5,000 car allowance
* Uncapped commission (OTE £85,000–£100,000+)
Benefits
* 34 days annual leave (including bank holidays)
* Enhanced sick pay
* Pension scheme
* Staff discounts:
o 2 fully funded optical vouchers per year
o 6 family vouchers (50% off)
o Hearing aid discounts for staff and family
* Access to employee benefits platform
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Additional Information
* Typical working hours: Monday–Friday, 9:00–17:00
* Strong focus on CPD and ongoing training
* Access to modern equipment and established patient base
* Structured clinical templates and appointment times
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Culture & Values
* Patient-first care
* Clinical excellence
* Continuous professional development
* Collaborative and supportive team environment
Ideal candidates will be:
* Clinically confident and patient-centric
* Strong communicators
* Not sales-driven, with a focus on ethical care
* Aligned with a modern, professional clinical culture
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Interview Process
1. Initial screening (Teams or phone)
2. Further stages to be discussed