Client Services Director Location: Horsforth, Leeds (Hybrid) Matter is looking for a dynamic Client Services Director to lead client relationships, drive campaign performance, and deliver measurable business results for our B2B clients. You’ll bring energy, innovation, and strategic thinking to help grow accounts and foster long-term partnerships. What You’ll Bring • Proven experience in campaign management, client strategy, and account growth • Strength in value-based selling, stakeholder coordination, and negotiation • Analytical mindset with ability to interpret data and drive commercial outcomes • Organised, proactive, and focused on delivering client satisfaction and revenue growth Key Responsibilities • Act as the lead point of contact for key clients, driving strategy and delivery • Develop and manage Client Development Plans to unlock growth opportunities • Use insights and market knowledge to proactively shape client strategies • Build strong relationships with senior stakeholders, sales teams, and internal teams • Support financial management of accounts, forecasting, and scope control • Identify cross-agency opportunities within the Matter Group and coordinate delivery Why Join Matter • Pension & employee incentives/rewards • Hybrid working model • Regular client interaction (must be able to drive) If you’re a commercially minded client lead who thrives in a collaborative, fast-paced environment, we’d love to hear from you.