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Test department team leader

Stevenage
GTS Group Ltd
Team leader
Posted: 30 April
Offer description

We are looking for an experienced Test Department Team Leader to manage the day-to-day operations of a busy electronics service and repair centre.


This role blends technical expertise with team leadership, ensuring high-quality diagnostics, repair, and refurbishment of electronic and electro-mechanical equipment.


Key Responsibilities

* Lead and develop a team of service technicians working on electronic and electro-mechanical systems
* Oversee diagnostics, inspection, repair, and refurbishment workflows to meet quality and turnaround targets
* Manage repair queues and prioritise workload to maximise efficiency
* Act as the technical escalation point for complex electronic fault-finding and repair issues
* Control refurbishment processes, including repair cost limits and final quality checks
* Approve service quotations and support customer enquiries with technical input
* Monitor stock levels of electronic components and coordinate with internal teams to ensure availability
* Track performance, report on KPIs, and drive continuous improvement across the service function

Skills & Experience

* Strong background in electronics or electro-mechanical servicing and repair
* Proven experience supervising or leading a technical team
* Solid diagnostic and fault-finding skills on electronic equipment
* Strong organisational skills with the ability to prioritise workload effectively
* Confident communicator with a professional, customer-focused approach

Desirable

* Qualification in electronics, telecommunications, or a related discipline
* Experience in a service centre or maintenance environment


For more information, or to apply, please contact Tom Calder

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