We'd love to hear from you if you're: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude Welcome & Service Team Member x 2Reporting to the Welcome Manager, you’ll be part of the Welcome Team working at at Giants Causeway & Carrick-a-Rede.Day to day, you’ll provide a friendly and helpful service to every visitor. You’ll welcome people as they arrive, whether that’s in the car park or greeting coach groups. You’ll help with ticket checks and till operations, answer questions, and make sure visitors have the information they need. You’ll also support key events and occasionally help with social media updates. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and engaged.This role involves working outdoors in all weather conditions.You can view the full role profile for this role in the document attached.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. NIJobsClosing Date: 18 January 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 169702IRC169702BushmillsFixed Term p/t (780 hrs py to 31/10/26)Ends: Jan 18th Important notice In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy. We’re looking for Welcome & Service Team Members to provide an enthusiastic welcome to all visitors and ensure they have a memorable experience.Salary: £12.75 per hourContract/duration: Fixed-term until 31 October 2026Hours/working pattern: Average 15 hours per week over the length of the contract. This role is based on annualised hours, where the number of hours you work each month may vary, however your salary will be paid in 12 equal instalments.For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form.Giant's Causeway, 60 Causeway Road, Bushmills, BT57 8SUCompliance.Eligibility to Work in the UK12.75 per hour