Overview
Equans is looking for a Facilities Manager (Soft FM) to join our team in Winsford. This is a full-time permanent role. On offer is a competitive salary, and benefits package.
Equans is committed to leading our sector in sustainability. Our employees have a collective responsibility to work in a sustainable and efficient manner helping to minimise our impact on the environment whilst contributing benefits for our clients, colleagues, and the community. Employees have a responsibility not to cause harm to ourselves or to others in our efforts to make safety personal. All employees are expected to work within our Sustainability and Health and Safety policies and procedures.
What will you deliver?
The role consists of, but is not limited to, the following key activities:
* Develop and manage the provision and application of EQUANS and Cheshire West & Chester Council business processes, administration of face-to-face teams.
* Respond to the changing demands of the contract by providing a streamlined flexible service to consistent, measurable and agreed KPI’s.
* Contribute to decisions and future development of the overall contract delivery, ensure that support is to a consistent standard which generates and captures efficiencies.
* Main point of contact for Business Operations and Soft FM between Client and EQUANS on all major events, e.g. Royal Events, Covid, Business Continuity.
* Lead coordinator alongside Democratic Services for General and Local Elections.
* Support and deliver a joined-up approach to new client initiatives e.g. No Wrong Front Door.
* Monitor all aspects of operational performance within the scope of the contract.
* Provide assurance of service delivery and compliance to Senior Management, client and our customers; ensure key performance indicators are met and that contractual commitments are achieved or exceeded.
* Oversee and spot check Building Support performance in line with agreed daily checklists; perform spot cleaning checks of corporate sites and challenge performance as required.
* Plan, review, manage operational activities, provide advice as required, engage and consult with services within the council to meet service demands.
* Communicate with customers, Services, Council staff and partners to ensure proactive, innovative, flexible and responsive service delivery.
* Lead, manage and develop staff to enable the team to deliver key operational functions of Workplace Solutions.
* Approve and challenge financial expenditure; manage revenues, budgets, Soft FM contracts, people and other resources.
* Plan, review, manage and monitor operational and organisational activities in accordance with professional and legal requirements (including Statutory, H&S and technical).
* Ensure excellent customer-focused services are delivered effectively and efficiently to a wide range of customers and drive continual improvement through the review process.
* Identify and manage changes within the wider environment which may impact Services, cascading information to colleagues and Head of Service Delivery as appropriate.
* Manage building security-related activity for Council buildings (staff and visitors) and maintain data records to ensure managed access.
* Attend operational meetings with the client Services, manage change and expectations; have an awareness of building safety and fire evacuations for main corporate sites.
* Support contractual compliance across the contract including building logbook audits, KPI’s and relevant legislation; ensure IT systems holding compliance data are accurate and up to date.
* Respond to queries relating to Health & Safety/ Building Safety issues; consult with the corporate SHEQ team as required.
* Develop and maintain close working relations with client services and external bodies; provide specific advice and support to facilitate effective management of the Clients property assets.
What can we offer you?
On offer is a competitive salary, and benefits package, which includes;
* 24 days annual leave (+ public holidays)
* Life Cover equivalent to 1.5 times annual salary
* Employee discount shopping schemes on major brands and retailers
* Gym membership discounts
* Cycle to work scheme
* Holiday purchase scheme
* 2 corporate social responsibility days per year
* Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
* Attractive Employee Referral Rewards Scheme
* Access to our growing employee networks
* 24/7 Employee Assistance Program and access to mental wellbeing app
Who are you?
Qualifications/Experience
* Excellent negotiation and procedural skills
* Full understanding of building compliance duties
* Ability to develop effective relations with senior management, customers, staff and clients.
* Excellent organisational skills and strong work ethic
* IT literate with knowledge of MS Office (Excel, Word, PowerPoint)
* Able to take a positive approach to problem solving
* Able to adapt and support change positively
* Conduct project reporting in line with required deadlines
* Identify, mitigate and manage projects and operational risks
* Hold a full driving licence
Who are we?
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.
Our ambition
At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus. We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers\' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.
What’s next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
Equality, diversity and inclusion: We encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. We are committed to delivering a culture where everyone’s voice is heard and supported. Diversity and inclusion are core to what we do. You\'ll have access to our growing employee networks including AccessAbility, Encompass, RISE, Veterans & Reservists, WOMEN Together, Working Parents, and Young Professionals. For this role, you must have evidence of the right to work in the UK. Relocation is not provided. Some roles may require a Disclosure check. The Equans Resourcing Team manages these requirements. Agency involvement is not required. All related enquiries should come to the resourcing team, not directly to Equans Managers.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
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