Location: Cambridge Rate/Salary: Circa £40,000 + Benefits Contract Type: Permanent We are recruiting a Water Project Supervisor on behalf of a leading organisation delivering large-scale water efficiency programmes across residential and commercial properties. This is an excellent opportunity for an experienced field-based leader who can manage teams, maintain high installation standards, and ensure an exceptional customer experience. In this role, you will act as the main operational lead on-site, supervising daily activities of Tenant Liaison Officers (TLOs), plumbers, and water auditors, ensuring that installations are delivered safely, compliantly, and to agreed performance targets. Key Responsibilities On-Site Leadership & Team Management * Supervise TLOs, plumbers, and water auditors to ensure performance targets are met. * Provide on-site guidance, support, and problem-solving to keep projects on track. Installation Delivery & Performance * Oversee the installation of Control Flow HL2024 and retrofit water efficiency products. * Maintain installation quality, adherence to standards, and safe working practices. Customer Experience * Act as the main on-site point of contact, handling customer queries and complaints professionally. * Ensure every interaction contributes to a positive customer experience. Quality, Compliance & Data Accurac...