Black Country Healthcare NHS Foundation Trust
Medical Secretary
Closing date: 11 May 2026
We are currently looking to recruit to a Medical Secretary post within Black Country Healthcare NHS Foundation Trust, based at Bushey Fields Hospital in Dudley.
We require 2 enthusiastic and highly motivated Medical Secretaries, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their respective team in General Adult Psychiatry and Crisis Resolution and Home Treatment.
Main duties of the job
You will be expected to work independently and as part of a team, exercising judgement and initiative to prioritise and co‑coordinate your own workload. In addition to general medical secretarial duties, the post‑holder will attend multidisciplinary team meetings when required and follow up meeting actions, ensuring patients' medical records are kept up‑to‑date, book appointments, co‑coordinate Outpatient and Community Clinics and liaise with wards regarding inpatients. You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and patient administration systems (e.g. RIO) to input referrals and make appointments where required, together with audio transcription via a digital dictation system (Bighand). Please note that full training will be provided on the relevant IT systems.
About us
The post holder will provide a comprehensive medical secretarial role, acting as the first point of contact for the medical team.
If you are looking for a new challenge with an exciting service, have the requirements for the role and are interested in this post, then please apply now.
Job responsibilities
See attached job description and person specification.
The successful candidate will need to have excellent communication skills, be extremely organised and have exemplary secretarial/administrative skills. This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team.
The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or extensive medical secretarial experience together with RSA/OCR Level 3 qualification in typewriting / word processing / audio typing or equivalent. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.
Person Specification
Education and Qualifications
* Minimum of 5 GCSEs at Grade C or above, including English and Maths, or equivalent
* AMSPAR Diploma or equivalent qualification or previous relevant experience in a Medical Secretary role
* Audio Typing skills & Knowledge of medical terminology
* Ability to communicate sensitively and effectively with service users, carers and professionals both within and outside the Trust
Experience & Knowledge
* Relevant secretarial experience, preferably in a NHS environment
* Fast and accurate audio and typing skills
* Working knowledge and understanding of confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Black Country Healthcare NHS Foundation Trust
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