Join to apply for the Regional Slots Manager role at Grosvenor Casino.
Overview
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us. At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building an inclusive, diverse and engaged team.
This role covers our venues across Scotland & the North of England. You will be required to travel 2-3 days a week to our venues.
Responsibilities
* Manage day-to-day Always-on slots operations, including supplier relationships, to meet required SLAs and commercial targets
* Conduct regular Business Review Meetings and ensure follow-up actions are delivered with expected results
* Maintain brand standards, compliance requirements, and responsible gaming procedures
* Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending the promotional meetings
* Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes
* Support clubs with Slots counts, collections, and discrepancy investigations
* Recommend layout / venue changes that would enhance the revenue from Slots
* Develop supplier relationships and maximise opportunities for product development in collaboration with the E-Gaming Team
Product and Supplier management
* Ensure Supplier SLAs are maintained and developed as needs change
* Work with the wider E-Gaming Team to develop supplier relationships and maximise opportunities for product development
* Maximise revenue by ensuring the Machines / Terminals are situated in the prime positions, in relation to the Grosvenor Slots Strategy, ensuring this is regularly reviewed
* Continue to develop and support Grosvenor’s commitments to its Responsible Gaming procedures
Qualifications
* Casino slots operations industry background
* Proven track record of positively influencing performance of venues and third-party suppliers
* Performance driven & commercial mindset
* Good communicator and ability to influence
* Collaborative style and approach to work
* Effective team management skills
* Good time-management and prioritisation skills
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other
Industries
* Gambling Facilities and Casinos
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