Area Contract Manager - Commercial Cleaning Location: London & Kent Reporting To: Managing Director Salary: Up to £45,000 An established and reputable provider of grounds maintenance and communal cleaning services is seeking a dynamic and experienced Area Contract Manager to oversee a portfolio of commercial cleaning contracts across London and Kent. This is a senior operational role with full accountability for service delivery, team leadership, client satisfaction, and contract performance. Key Responsibilities Operational Excellence & Health and Safety Manage and deliver high-quality cleaning services across multiple sites in line with contractual and client expectations. Promote a proactive health & safety culture, ensuring full compliance with relevant legislation and internal procedures. Contribute to environmental and community engagement initiatives. Strategic Planning & Service Development Develop and implement strategies to improve contract efficiency and performance. Use KPIs and data analysis to identify trends, improve service quality, and support continuous improvement. Identify and pursue opportunities for operational innovation and service enhancement. Client & Stakeholder Management Act as the primary point of contact for clients, building strong, trust-based relationships. Ensure client requirements are met and exceeded through excellent communication and service delivery. Rep...