Job Description As a Lead Surveyor, you'll play a crucial role in identifying and addressing damp and mould concerns in resident's homes and communal areas. Reporting to the Head of Disrepairs, you'll diagnose root causes and develop corrective specifications of work. Your excellent communication skills will be key in building trust and rapport with stakeholders. To undertake surveys in customer’s homes, where damp or mould has been reported To diagnose root causes of potential damp/mould/condensation and the required rectification works Using our internal software, complete a Building Survey for each property attended and create a coded corrective specification of work. To provide an excellent customer service to our customers and work with them to get the best out of their homes and prevent the re-occurrence of damp and mould Collaborating with operational colleagues to provide technical support. Keeping residents informed throughout the intervention process. Performing quality inspections of completed works. Maintaining compliance with organisational standards and procedures.