Lloyd Recruitment Services is thrilled to collaborate with a leading company on the outskirts of Epsom who are seeking a dedicated Receptionist to join their team on a fulltime, permanent basis.
Position overview:
As a receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Director, Managers, Customers, Suppliers, and other external Stakeholders.
This hands-on role involves close involvement in the day-to-day operations of the company.
Salary £26k
Monday to Friday
25 days plus bank holidays on top!
Private medical insurance
Career progression
5% pension contribution
Great company benefitsReceptionist Key responsibilities:
Manage customer care from booking to appointment, ensuring a smooth journey
Take ownership of assigned customers, maintaining their records and meeting conversion rate goals
Handle challenging situations collaboratively with senior managers
Anticipate and address customer concerns throughout their appointment for a personalised experience
Ensure efficient customer flow and manage wait times
Maintain a welcoming reception environment for exceptional customer serviceKey requirements:
Previous office telephone handling experience
Outgoing and confident with problem-solving skills
Excellent written and verbal communication
Strong organisational skills
Polite and team-oriented
Willingness to learn and take on responsibilityExtra Information:
Refer a friend and earn up to £500 (see website for details)
Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful.
By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer