Freight Forwarder
Salary Circ £28-30K + Monthly bonus and Xmas Bonus
Hours 9am 5pm
22 Days holiday + Bank holidays
Company socials
Free Park
Pension
Logistics provider based in Felixstowe are seeking a Freight Forwarder with Customs experience to join their friendly team. Ideally someone with a couple of years experience looking to progress and learn more.
A busy (and genuinely friendly) logistics provider based in Felixstowe is on the lookout for a Freight Forwarder with Customs experience to join their team. If youve got a couple of years under your belt and youre ready to level up your logistics game, this could be your next move.
They specialise in food, ceramics, and electronic shipments so yes, you might be moving anything from fine china to frozen prawns to the latest gadgets. No two days are the same (and thats half the fun).
About the Role
Were looking for a reliable, detail-loving Freight Forwarder who understands customs processes and doesnt panic at the sight of a tariff code. If you enjoy keeping shipments on track, solving problems before your second coffee, and making paperwork behave itself youll fit right in.
Experience with IPAFFS and CHEDs would be a big plus, especially given the food sector focus. If those acronyms dont scare you, were already impressed.
What Youll Be Doing
Freight Coordination
Booking and tracking shipments by sea and road
Working with carriers to keep deliveries timely and cost-effective
Handling all the essential paperwork bills of lading, invoices, insurance documents (yes, all the exciting stuff)
Customs Clearance
Managing the customs clearance process from start to finish
Making sure shipments comply with ever-changing regulations
Staying on top of tariffs, duties, and legislation updates (because someone has to)
Customer Support
Keeping clients informed about their shipments
Offering advice on customs procedures, taxes, and potential delays
Working closely with internal teams to keep everything running like clockwork (or at least like a very efficient smartwatch)
Problem-Solving
Tackling delays, customs queries, and document hiccups head-on
Finding solutions quickly because cargo waits for no one
Record Keeping
Maintaining organised, accurate records of shipments and compliance documentation
Keeping everything audit-ready and beautifully in order
What Theyre Looking For
Experience: 12 years in freight forwarding with hands-on customs experience
Knowledge: Solid understanding of international shipping rules, customs processes, and logistics systems (e.g. MultiFreight, CDS)
Bonus Points: Experience with IPAFFS and CHEDs especially useful given the food imports focus
Personality: Strong communicator, natural problem solver, team player, and master of juggling deadlines without dropping the (ceramic) ball
If youre ready to join a supportive team, expand your knowledge, and move everything from seafood to smartphones across borders smoothly this could be your next great opportunity.
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