Mobile Mechanical Supervisor (HVAC Bias) – 40 hours per week – London
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We are looking for a Mobile Mechanical Supervisor who manages a team of engineers from all trades, responsible for workload related to mechanical and HVAC on site and carrying out work to the highest standard of customer service.
Role Responsibilities
* Assist with the day‑to‑day supervision of a team of technicians, sub‑contractors and specialists attending client premises to achieve the highest level of service to building occupants in the most cost‑effective, technically competent and safe manner.
* Provide support to the Contract Manager in the efficient use of labour and materials by coordinating all planned and reactive maintenance work across the designated portfolio of premises.
* Work with the Service Desk to ensure planned maintenance and reactive works are carried out as required within the contract SLA’s & KPIs.
* Work with stakeholders to ensure all required certification is in place within the required timeframes and remedials have been captured and actioned.
* Ensure all TBT/staff briefings are completed and certification of engineers is in date and regularly checked.
* Ensure subcontractors are working to the highest safety standards.
Main Duties
* Ensure self and team carry out duties in accordance with all Health and Safety procedures, Codes of Practice and Statutory Regulations.
* Work with the Contract Manager to ensure operatives are adequately qualified and are appointed persons where necessary.
* Ensure all tasks are carried out to the highest standard of customer service and completed on time, within budget and meet Service Level Agreements or Key Performance Indicators.
* Undertake supervision, coaching, support and development for team members.
* Day‑to‑day management of relevant employees including conduct, performance, attendance and capability.
* Build effective relationships with the client, answering queries and keeping them informed about site activities and developments.
* Identify opportunities for, and organise and manage to completion, any additional works in accordance with any repair and replacement contractual requirements.
* Ensure all statutory certification is in place across the business systems.
* Monitor, coordinate and manage services provided by specialists and/or subcontractors.
* Ensure compliance for all necessary Permit to Work systems.
* Assist in the implementation of improvements to procedures and systems, making recommendations as appropriate.
* Understand and complete all work‑related documentation accurately and on time.
* Understand and comply with policies and procedures.
* Carry out work in a safe and diligent manner.
* Attend and fully participate in training and MiReview activities as required.
* Undertake additional duties in line with capabilities as required.
* Be part of the callout rota for out‑of‑hours 24/7 support.
Benefits
We offer a range of benefits tailored to your lifestyle, including: virtual GP consultations, salary finance, flexible lifestyle platform Choices, extra holiday days, critical illness insurance, dental treatment options, technology product discounts, MiDeals high‑street discounts, cycle‑to‑work scheme, life cover up to four times your salary, enhanced pension contributions, save‑as‑you‑earn scheme, Mitie Matching Share Plan, and Mitie Stars recognition programme.
We are committed to an inclusive and accessible recruitment process. If you have a disability or long‑term condition and require reasonable adjustments during the recruitment process, please let us know by emailing Sadhna Jha at sadhna.jha@mitie.com.
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