Your new company
An excellent opportunity has arisen to join a leading UK manufacturing business.We are seeking an experienced Credit Controller to join a high-performing Credit Control Department. This is a fast-paced, high-volume environment managing a ledger of 1,000+ customers and supporting over 15 branches across the UK and Ireland.
Your new role
The Credit Controller will play a key role in managing customer accounts, reviewing held orders, and ensuring timely payments. You'll work closely with branches, the sales team, and external stakeholders to resolve queries, assess risk, and maintain strong customer relationships.This position requires sound judgement, excellent communication skills, and the ability to work confidently across multiple software platforms in a time-pressured environment.
1. Managing a high-volume ledger covering approx. 1,000 customers.
2. Chasing due and overdue debts via phone, email, and workflow software.
3. Reviewing daily held orders and making informed release decisions.
4. Investigating and resolving queries in collaboration with branches and customers.
5. Sending copy invoices, credit notes, and PODs when required.
6. Monitoring accounts for adherence to payment terms and credit limits.
7. Stopping accounts where necessary and escalating concerns appropriately.
8. Obtaining and analysing credit agency reports and finan...