Occupiers and Public Liability Paralegal
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Job Details
* Location: Sharston, M22 4SN
* Salary: £26,500 basic salary plus a generous Portal Bonus Scheme
* Job Type: Full-time, Permanent
About Us
Established in 2000, Express Solicitors is an award-winning law firm specializing in personal injury and clinical negligence claims. Based in Manchester, serving clients nationwide, ranked 70th out of over 10,000 law firms, with a 5-star Trustpilot rating from over 6,500 reviews. Our core mission is helping injured individuals.
The Role
We seek a Paralegal for our Portal Team in the OL/PL department. We value tenacity, ability, and enthusiasm over formal qualifications. Responsibilities include managing a caseload, with strong supervision, training, and a positive working environment, including amenities like a roof garden and table tennis.
Responsibilities
* Take initial instructions from clients and complete FN009
* Record accident circumstances, injuries, and potential losses
* Obtain FOAs for medical records and requests from medical agencies
* Research to ensure claims are submitted correctly
* Gather evidence such as photographs, CCTV footage, receipts
* Draft allegations considering relevant law
* Review claimant injuries and ensure protocol adherence
* Submit Claims Notification Forms or Letters of Claim
* Follow up with defendants and insurers
* Respond to denials or disclosures
* Weekly supervision meetings
* Keep clients updated
* Target of 60+ CNF/LOC submissions per month for bonuses
Person Specification
* Good customer care skills, empathy, and information gathering ability
* High accuracy
* Experience in administration or customer service preferred
* Experience with OL/PL portal and Proclaim system advantageous
Benefits
* Salary of £26,500 plus bonus scheme
* Standard hours: 8:30am-5:30pm Mon-Thu, 8:30am-5pm Fri
* Hybrid working after probation
* 23 days holiday, rising to 26, plus bank holidays
* Holiday buy-back options, birthday holiday, private medical insurance after 2 years
* Death in Service, training, development, onsite gym, social activities, and more
Recruitment Process
Interviews via MS Teams, scenario-based questions. We value skill and ability and encourage diverse applications.
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Additional Notes
Relevant experience or titles include: Legal Graduate, Law Graduate, OL/PL Legal Assistant, Litigation Assistant, Legal Support roles, etc.
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