We’re looking to add an Operations Manager to our team here at Chubb, on a remote basis in the North West, managing our team of Fire Extinguisher Engineers. This is a key appointment for us in a very profitable and busy area of our business. Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! SALARY: Upto £44K dependent on experience OTE 25 days holiday, plus bank holidays Cycle to Work Scheme Employee Referral Scheme (£1000) Company Pension Scheme Digital GP Life Assurance (4 x Basic Salary) Employee Scholarship Scheme A Central Benefits Platform offering a wide variety discounts Childcare Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Job Purpose To lead our field operational activity and associated business processes in the delivery of planned, reactive and corrective service, maintenance and works. To ensure compliance with regulatory standards, putting our customers first in optimising their fire and security systems for reliability and performance. Overall accountability to lead and develop our teams to ensure optimised productivity and service delivery to achieve sustained profitable growth Aims and Objectives To attract, retain and develop the best performing talent in the industry. With an engaged, innovative, inclusive, collaborative and safety bias culture. To support the business with identifying best practices to optimise performance and increase productivity Optimise the portfolio through strategic reviews to ensure we retain and grow in line with business goals. Lead the engineering teams to ensure maximised productivity. Key Experience Previous Operations experience Has managed a team of Engineers or Field Operatives in the past This is a client facing role, so previous exposure to that is key, as is being comfortable with selling too This is a North West role (remote) and would ideally suit candidates living locally in Manchester, Liverpool, Blackburn, Blackpool, Warrington, Chester, Wigan, St Helens, Bury, Bolton, Burnley LI-BW1 Additional Information About Us, Our Culture & What We Can Offer You Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. BR-CB