Job Description
The Role
A unique and engaging role awaits a technically-minded, plumbing professional to join our Client – a leading manufacturer and supplier in the Plumbing & Heating industry.
Perhaps you are you a qualified Plumber or Heating Engineer, wondering what the next step in your career might be? This is a unique opportunity to make a step change with a huge opportunity for progression as a Quality and Technical Engineer for a leading supplier in the Plumbing and Heating sector,
This role is perfect for someone with a strong technical background in the plumbing and heating sector or a keen desire to learn. If you are enthusiastic, adaptable, and ready to take on a challenging yet rewarding position, this could be the perfect fit for you.
Key Responsibilities
1. Provide technical support and advice to customers.
2. Maintain and create product information documents and databases.
3. Support the QA & Systems Manager in maintaining third-party approvals.
4. Assist the Customer Service team with technical information and phone cover.
5. Attend industry events and exhibitions in a technical support capacity.
6. Manage a dedicated technical support line for branded products.
7. Visit customer sites as necessary.
8. Collaborate with the Technical ...