# Customer Service AdvisorJob Req ID: 51126Posting Date: 15 Sept 2025Function: EE Contact CentresUnit: ConsumerLocation: Darlington Contact Centre, Darlington, United KingdomSalary: £25,087.00##**Where:**Darlington **Full time:**Permanent **Salary:**£25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission **Hourly rate:**£12.82 per hour rising to £13.12 per hour at 9 months in role##Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.##You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.##* Agreatstarting salary of£23,504.00* Hugediscounts of EE & BT products including your Mobile and Broadband – saving youhundredsofpoundsevery year.* Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.* Season TicketTravel Loan – giving you the funds topay for your travelto and from work up front, making a difference where it counts.* Volunteering days, so you cangive backto your local community.* Optional Private Healthcare and Dental, to protect you and your family.##
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