Join to apply for the People & Culture Business Partner role at KFC UK & Ireland.
We are one of the world’s most iconic fast‑food brands, serving over 1,000 communities across the UK and Ireland with a heritage that dates back to 1939. At KFC, we support over 36,000 team members across our restaurants, and the People & Culture team is dedicated to creating a workplace where people thrive.
About the Role
The People & Culture Business Partner will support our operations team in the field. You will report directly to the People Operations Director and lead two People Capability Coaches. The role covers roughly 50 restaurants and an average of 2,000 staff.
In this position you will partner with on‑ground leaders to align organisational and functional strategies, coach managers and staff across the employee life cycle, and drive key organisational‑development priorities in Talent Development, Reward and Employee Engagement.
What You Will Spend Your Time Doing
Strategic Partnering:
* Ensure the effectiveness of restaurant teams through organisational design, coaching, L&D and reward initiatives.
* Design and execute talent, capability and engagement strategies for the field operations team.
* Act as a thought partner for talent management, building a pipeline of future leaders and cultivating a performance‑growth culture.
* Lead employee engagement and recognition strategy to nurture high‑performing teams.
* Provide guidance and support on P&C programs, policies and practices.
* Offer guidance, counselling and training on employee relations issues to minimise risk.
* Line‑manage People Capability Coaches.
Employee Champion:
* Build strong relationships with leaders across the region and advise on all elements of the employee lifecycle.
* Embed new ways of working, policies and practices that maximise productivity.
* Coach staff to deliver exceptional performance and support talent mobility.
Change Agent:
* Thought partnership on the evolution of the people strategy.
* Work cross‑functionally to design industry‑leading people practices.
* Ensure foundations for all people & culture processes meet legislative compliance.
What We’d Love From You
About You
* Self‑starter with the ability to manage multiple priorities.
* Excellent relationship building, influencing and negotiating skills.
* Strong coaching and people‑management abilities.
* Clear communication skills across stakeholder groups.
* Comfort with ambiguity and delivering results autonomously.
* High empathy, teamwork and collaborative mindset.
* High energy, recognition‑seeking and intellectual curiosity.
* Ability to adapt in a fast‑paced, changing environment.
* Analytical mindset and data‑driven decision making.
Experience
* Robust business partnering experience, ideally in a generalist People Operations role.
* Strong employee‑relations and immigration law knowledge.
What's In It For You
We offer a package designed to support your real self, both at work and beyond.
You’ll Get
* Remote/hybrid working – the role is field based with travel across NI & ROI, with occasional travel to the RSC in Woking.
* Up to 11% company pension contributions.
* Fri‑Yay finishes at 1pm.
* 5 Live Well Days per year.
* Bonus scheme tied to company and personal performance.
* Private healthcare, Digital GP access and mental health coaching.
* Enhanced parental leave and flexible return options.
* Study support, income protection, life cover and more.
* 25% off KFC chicken.
The Road to Becoming a Real One
* Submit CV and answer application questions.
* Intro call with the Talent Team.
* Virtual call with Hiring Manager and Agency Partner.
* F2F interview & task at HQ in Woking.
KFC for Everyone
We welcome people from every background. KFC offers equal opportunities regardless of age, background, ethnicity, gender, ability, religion or sexual orientation. Open applications from under‑represented groups are encouraged.
If you need additional support during the recruitment process due to a disability or other requirements, let us know – we’ll help you be your best self.
Ready?
We hope you’re ready to join our community. Apply now.
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Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Human Resources - Retail and Hospitality
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