Facilities Contract Administrator Birmingham (relocating to Sutton Coldfield or Lichfield) | £25,000–£27,000 A well-established facilities management business is seeking a Facilities Contract Administrator to join their friendly, collaborative administrative team. This role is ideal for someone confident with Excel, comfortable working with people, and able to manage a variety of administrative tasks in a fast-paced environment. Full training will be provided for the industry-specific systems. You will be responsible for maintaining documentation, updating systems, supporting the contract managers, and communicating regularly with clients, engineers, suppliers and internal teams. The business will be relocating to Sutton Coldfield or Lichfield, so applicants should be comfortable with commuting to either location. Key responsibilities include: * Updating and maintaining client-led systems * Managing spreadsheets, data logs and trackers * Scheduling site visits and coordinating engineers * Raising purchase orders and processing risk assessments * Handling incoming calls and email enquiries * Providing administrative support to contract managers and senior staff * Managing documentation relating to FM works, bookings and client updates * Liaising with suppliers, contractors and customers Skills and experience required: * Strong Excel skills and general IT confidence * Previous administrative experience in a busy office environment * Clear and professional communication skills * Ability to manage multiple tasks and prioritise effectively * Confident using digital systems; ERP/call-logging experience is beneficial * Friendly, approachable and professional * Presentable and able to work well in a team * Experience within FM, maintenance, scheduling or coordination is helpful but not essential The role offers £25,000–£27,000, 25 days holiday plus bank holidays, standard office hours with slight flexibility, and excellent development opportunities within a successful FM business