This is a Trainee Photocopier Engineer role. You will be initially based in the workshop to learn about the products and then go on accompanied customer site visits with our Engineers and Delivery Drivers.
You will be supporting the field service operation by preparing and delivering new equipment (photocopiers), refurbishing second-hand equipment, and repairing customer's equipment where there is a problem or a fault.
Responsibilities:
* Assist in attending requests to repair, install, and maintain multi-functional network devices (MFDs) and other products, including software, supplied by Sharp and our dealers.
* Support in refurbishing second-hand MFDs/products.
* Liaise with other team members.
* Support the field-based team both onsite and in the workshop.
* Attend training courses as required.
* Ensure all paperwork is completed and the system is updated upon completion of tasks.
* Perform ad hoc tasks to assist the operation of logistics and service support.
* Manage stock as appropriate.
About the Role:
This is a great career opportunity to take the first step on the road to becoming a full trained photocopier engineer, which we anticipate will take 1-2 years.
Requirements:
* IT skills, including Microsoft Word and Excel.
* Technical aptitude for setting up and repairing equipment to the factory's specification.
* Analytical problem-solving approach.
* Able to demonstrate manual dexterity when using tools.
* Good communication skills.
* Demonstrates an enthusiastic and 'can do' approach.
* Attention to detail, takes personal pride in all work produced.
* Able to work as part of a team and unsupervised.
* Good attitude, keen to learn and progress.
* Able to manage time effectively.
About the Company:
Sharp UK, which incorporates Sharp IT Services and Sharp Business Systems, is a technology partner for organisations and businesses throughout the UK and beyond. Our expertise covers everything from IT Services and Cyber Security to Managed Print, Audio Visual and Workplace Design solutions.
We are part of a global Sharp Corporation and make a significant contribution as part of the wider Sharp Electronics Europe business. In the UK, we operate through a network of 16 offices from Dundee to Bristol with our head office located in Wakefield, Yorkshire. We have over 100 years of industry experience, so we are well placed to help our clients unlock efficiencies and improve performance with the right technology and solutions for their needs.
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