National Account Manager - HYBRID
Job Purpose
As a National Account Manager, you will be, executing, managing, and overseeing company's overall sales strategy involved in selling products, and services to customers and potential clients within the UK & Ireland Regions.
The successful candidate shall make sure that all the sales possibilities, revenue generation opportunities of the company are taken care of and fully utilized.
He/she will effectively bridge the gap between the customers, Finance, Logistics, and related services to ensure the smooth completion of end-to-end sales process.
The role will provide a fantastic opportunity to play a major part in the sales volume/yield and, be an inspiring force within the department.
A highly professional self-starter, you will already be accustomed to working in similar industry where the delivery of excellence is paramount.
This is an opportunity to be core part of a global brand, which is in its early stages in the UK, with impressive growth plans, resulting in career and personal development opportunities.
Key Responsibilities:
The successful candidate will have their own customer portfolio of disposable packaging consumables within the Food packaging, Paper/Plastic/Foil and Bio Products to develop and build on existing relationships.
* Develop and execute clear and logical sales activity plans in consultation with the Managing Director and other related Regional Sales Managers.
* Achieve sales targets and goals in line with business requirements.
* Generate new business and develop existing accounts as required.
* Direct responsibility for all aspects of allocated prospects and customers.
* Getting past gate keepers, through to the decision makers.
* Strategically planning client visits, taking relevant product samples, and showcasing these to the key decision makers.
* Establish contacts and meetings with new potential customers.
* Develop detailed product knowledge and an in depth understanding of the UK retail packaging market.
* Negotiation with clients in consultation with Finance, Procurement, and the Warehousing team.
* Building sustainable relationships with repeat buyers and large accounts.
* Promoting bespoke reports as part of the business offering.
* Provide customer support for all customers whenever required, attending trade enquiries, channelize all other potential business opportunities to colleagues, handling orders by phone, email, online.
* Coordination with internal departments especially procurement, Warehousing and Finance to ensure smooth flow of products as per the customer requirements, timely settlement of payment.
* Identifying opportunities to promote additional business through existing accounts.
* Researching new contacts, to ensure lead generation, developing new business by targeting accounts, new markets, and outlets and developing relationships with key accounts.
* Ensure the adequacy of sales-related equipment's, samples, stationery, or material.
* Respond to complaints from customers and give after-sales support when requested.
* Store and sort financial and non-financial data in electronic form and present reports.
* Handle the processing of all orders, customer requests with accuracy and timeliness.
* Proper handling of returned goods and reports based on the same.
* Assist in the preparation and organizing of promotional material or events.
* Take all the possible efforts to improve the customer journey and experience closely with the Business Development team.
* Ensure adherence to business laws and policies.
* Prepare, maintain and submit reports, and customer performance analysis as suggested and required by Finance department or Management.
Skills and Qualifications:
* Minimum of 5-year experience in a B2B Sales/Account Management position within the packaging sector, out of this minimum 2 years' experience in handling Paper, Plastic, Foil and Bio Products would be advantageous.
* Business Degree would be looked upon favourably although not essential
* Through understanding of market, Key players, product knowledge.
* A resilient self-starter with a strong focus on results.
* Able to work as part of a team and support all aspects of business development to achieve goals.
* Comfortable presenting and negotiating at senior level.
* Excellent communication skills both verbal and written with the ability to build relationships from shop floor to board room.
* Ambitious and highly motivated.
* Working knowledge of MS-Office and sales support functions.
Benefits:
* Mileage Reimbursement for use of own car
* Work from home with periodical reporting to WREXHAM, North Wales or other Regional offices
* Working Schedule: 5 days/week, Monday to Friday
* Annual Leave + Bank Holidays
* Company Pension
* Discretionary Bonus scheme as per the clients scheme.