Infrastructure Engineer Contract: Full-time | Location: Onsite at customer site (Buckinghamshire) Salary: £42,000 | Immediate Start Available We're looking for a hands-on Infrastructure / Network Manager to oversee and manage the IT infrastructure within a school. This is a client-facing role, acting as the technical lead on site and the go-to for all things IT. You’ll be managing both day-to-day operations and long-term strategy, reporting directly to senior school leadership. Key Responsibilities: * Act as the senior IT contact onsite – owning technical support and client relationships * Manage and mentor onsite IT technicians * Troubleshoot and resolve infrastructure issues (servers, networks, desktop) * Maintain systems: Active Directory, DNS, DHCP, Exchange, VMware/Hyper-V, backup solutions (e.g. Veeam) * Document systems and updates accurately in ticketing and support platforms * Ensure SLAs are met and client satisfaction remains high * Liaise with 3rd party suppliers where needed The ideal skills mix would include: * 5 years’ experience in onsite support (the absolute ideal would be any experience in schools/MATs) * Strong knowledge of Windows Server environments (2003–2019), AD, Group Policy, DNS, DFS, etc. * Confident in managing school-specific technologies and safeguarding standards * Comfortable in high-level stakeholder meetings, including Trust CEOs * Proven team leadership – managing, coaching, and mentoring junior staff * Strong communication and documentation skills Bonus If You Have: * Experience with VoIP, wireless networks, AV * Exposure to cloud and virtualisation tech (VMware, Hyper-V, SAN) * Previous responsibility for CPD/training of IT support teams This is a good role for someone who likes full ownership, isn't afraid to roll their sleeves up, and can confidently deal with senior stakeholders while managing a small team. Interested? Apply now with your CV – interviews happening quickly