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42 Days Holiday (Including Bank Holidays)
Role Summary
Our client is seeking an experienced and highly motivated Electrical Services Maintenance Manager to support the operational delivery of electrical maintenance services across a complex estate. This role involves overseeing statutory, planned, and reactive maintenance of electrical systems to ensure compliance, efficiency, and continuity of operations. You will manage a team of directly employed electrical staff, contractors, and be responsible for technical support and operational leadership in line with organisational service standards.
Key Responsibilities
Management & Organisation
* Lead and coordinate the electrical services maintenance team in line with company policies and guidance.
* Schedule and prioritise statutory, planned, and reactive maintenance, including defect repairs and minor works.
* Allocate and manage directly employed labour and external contractors to deliver services efficiently and to required standards.
* Manage workshops, vehicles, tools, and equipment to support operational readiness.
* Develop procedures aligned with the Estates Maintenance Strategy and Strategic Asset Management Plan.
* Implement and monitor Safe Systems of Work including Risk and CoSHH Assessments.
* Carry out regular Health & Safety inspections and ensure timely resolution of any actions.
* Support apprentice development programs, including mentoring and monitoring performance.
Technical Duties
* Provide technical support to internal staff and contractors maintaining complex electrical systems.
* Undertake site work as required to assess, assist, and guide electrical maintenance operations.
* Investigate and report on incidents and technical issues, offering recommendations and maintaining records.
* Manage Permits to Work, reviewing associated health and safety documentation.
* Act as a Senior Authorised Person for high voltage switching and maintenance on the client’s 11kV network.
* Contribute to energy-saving initiatives and provide insights for performance improvements.
* Support emergency response activities in line with business continuity protocols.
* Provide input into maintenance and project cost plans, specifications, and asset management strategies.
Contractor Management
* Support the Contracts Team in managing contractor performance, ensuring adherence to standards, compliance, and value for money.
* Ensure all contractors are compliant with health and safety policies, have correct permits, and provide all necessary documentation.
* Evaluate contractor schedules and completed work for compliance and quality.
* Assist in writing technical specifications and contribute to procurement and tendering processes.
* Monitor contractor performance, verify invoices, and ensure accurate service documentation is received.
Communication
* Facilitate team meetings and keep direct reports informed of updates and initiatives.
* Liaise with stakeholders across departments to plan service disruptions and coordinate maintenance activity.
* Ensure effective communication with the Estates team, store managers, and building users.
* Provide cost estimates for works and manage small projects within budget and compliance frameworks.
* Advise on procurement of tools, equipment, and materials, ensuring quality and value for money.
General Duties
* Participate in the on-call rota as required.
* Undertake additional tasks as needed in support of the Estates function.
* Recognised electrical apprenticeship or equivalent experience; NVQ Level 3, City & Guilds 236 (parts 1 & 2), or 2330 Levels 2 & 3
* Demonstrable experience in electrical maintenance across commercial, industrial, and domestic environments
* Experience managing teams and contractors on maintenance and minor work
* In-depth technical knowledge of electrical and building systems
* Strong problem-solving skills and ability to implement solutions effectively
* Effective communicator with strong written and verbal skills
* Self-starter with excellent organisational skills and attention to detail
* Proficient in Microsoft Office suite including Outlook, Excel, Word, and MS Project
* Strong understanding of statutory compliance and H&S obligations
* Skilled in negotiation and delivering excellent customer service
* City & Guilds 2382 – 18th Edition Wiring Regulations
* Knowledge of fire alarm systems in accordance with BS 5839
* Approved HV Switching training/experience
* NEBOSH or IOSH Certificate in Health & Safety
* BTEC HNC in Electrical or Building Services
* Experience with manual/hydraulic lifting platforms
* Familiarity with mobile tower scaffolding and confined space entry protocols
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