Job Description: Guest Service Assistant
Join Aimbridge Hospitality EMEA, a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We collaborate with major brands such as Hilton, Accor, Marriott, and IHG, as well as smaller independent hotels.
What is in it for you?
As part of our team, you will enjoy a range of benefits, including:
* Hotel discounts across our portfolio – staff rates and up to 50% off on food, beverages, and spa services
* Wagestream – access up to 40% of your pay as it is earned, with automatic savings options to support your financial wellbeing
* 24/7 access to our employee assistance programme
* Career and lifestyle breaks to accommodate key life events
* Volunteer days – up to two days per year to support a charity of your choice
A day in the life of…
As a Guest Service Assistant, you will be the first point of contact for our guests. Your role involves welcoming guests from around the world with a friendly smile and providing exceptional service. You will collaborate closely with your team to ensure each shift runs smoothly and efficiently, delivering the best possible guest experience every time.
Based at the Holiday Inn Express Cambridge, you will be part of a passionate team that understands that excellence doesn't always mean working around the clock.
At Aimbridge, we believe personality is key. Therefore, we value individuals with vibrant personalities and a genuine flair for hospitality.
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