New Homes Customer Care Coordinator Location: BD19 (Office-based) Salary: £26,000 – £32,000 DOE Hours: Monday–Friday We’re seeking a proactive and organised Customer Care Coordinator to join a successful new homes developer based in the BD19 area. If you’re passionate about delivering excellent customer service and enjoy working in a fast-paced office environment, this role offers a great opportunity to grow within a supportive team. Key Responsibilities * Serve as the primary point of contact for homeowners regarding post-completion queries and reported defects * Log, monitor, and manage customer issues from first contact through to resolution * Coordinate remedial works by liaising with contractors, site teams, and internal departments * Maintain clear, consistent communication with customers and provide timely updates * Ensure accurate records are kept in line with company processes * Support the wider customer care team with general administrative duties About You * Background in customer service; experience in construction, housing, or property is advantageous * Confident, calm communicator with strong interpersonal skills * Highly organised with excellent attention to detail * Comfortable managing multiple tasks in a busy office setting * IT proficient; ex...