Salary: £45,000 - 55,000 per year Requirements: Proven experience in 2nd and 3rd line application support within an ERP / Finance ERP environment Strong background supporting accounting software with complex finance processes Confidence engaging with Finance Directors and CFOs on accounting and system issues Solid technical awareness, with SQL Server experience highly desirable A passion for application support, problem solving, and building long-term client relationships Responsibilities: Logging and managing support calls Truly listening to clients to understand issues Resolving a wide range of functional and technical problems Supporting modules including invoicing, purchasing, stock, distribution, CRM, logistics, and route planning Addressing queries ranging from straightforward accounts questions to complex accounting challenges and database-related issues Technologies: CRM ERP Support SQL More: We are a fast-moving, innovative ERP vendor based in Halesowen, offering hybrid working (3 days office / 2 days remote) and a salary of up to £55,000. Our company delivers market-leading ERP and logistics solutions into the home oil distribution sector, supporting clients ranging from small operators to large-scale enterprises with £500M turnover. As a Senior Application Support Consultant, you will thrive in a stable, low-pressure environment, receiving full training to ensure you succeed and continue developing while enjoying a supportive, friendly atmosphere with exceptional staff retention. last updated 12 week of 2026