Looking for a volunteering opportunity? See the latest Scotland-wide volunteering opportunities at Volunteer Scotland. We also regularly update our website with the latest opportunities within West Lothian.
To find the right opportunity for you, use keywords and your postcode (e.g., EH48 1AX) to refine your search.
Our Advice Line volunteers provide an important welcome to our services by helping people with our conditions work towards personal goals.
Our specialist Know Your Rights volunteers provide information and guidance via telephone and/or video call to people experiencing access and entitlement issues related to their health condition.
Volunteer from home for a minimum of one hour per week, between 9am and 4pm, Monday to Friday. The Know Your Rights role suits someone with helpline or call centre experience or someone studying towards a career in healthcare. We provide all necessary training and support.
Join us as an Advice Line volunteer today and help improve the lives of people in Scotland affected by chest and heart conditions, Long Covid, and stroke.
Experience required
Excellent listening and communication skills are essential, along with the ability to volunteer independently with guidance and support. Volunteers must understand confidentiality and boundaries, and be comfortable using IT equipment and databases (training provided).
This opportunity is home-based.
Travel expenses
Authorized out-of-pocket expenses will be reimbursed. Discuss with your line manager prior to outlay and submit receipts according to the CHSS Volunteer Expenses Policy.
Support
Restrictions
Minimum age: 18
To undertake this role, you must be 18 or over. This role requires membership of the PVG scheme for safeguarding.
Availability
Shifts are available Monday to Sunday, morning, afternoon, and evening.
Frequency & commitment
Volunteers are needed for shifts 9:00am – 4:00pm, Monday to Friday.
Volunteers aged 18-25 can claim Saltire Awards hours for their activity. Find out more
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