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Independent living - administrator

Bedford
Freelance
BPHA
Posted: 9 February
Offer description

Part time working - 3 days per week over 3 full days

Permanent


Are you a highly organised and proactive administrator looking to make a positive impact in a busy team environment? We are seeking an Administrator to provide essential support, ensuring our operations run smoothly and efficiently in our independent Living team.

This role is a hybrid working role, and there will be a mixture of working from our head office in Bedford and working from home. So, living at a commutable distance to the office is essential.

As an Administration Assistant you will be:

1. Providing comprehensive administrative support, including letter writing, minute taking, diary management, and meeting planning.

2. Coordinating communications and schedule meetings for colleagues.

3. Maintaining accurate records and compile data for reports and reviews.

4. Preparing and distributing meeting agendas and minutes, tracking actions and supporting recurring meeting responsibilities.

5. Acting as a first point of contact for enquiries, liaising with internal departments and ensuring queries are handled promptly and professionally.

6. Supporting with customer queries, refunds, and amendments, ensuring a smooth customer journey.

7. Liaising with other teams to ensure clear, accurate, and consistent messaging.

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