Overview
Job Title – Patient Advisor
Location: York
Salary: From £25,400 pro rata + Bonus
Hours: Part Time - 24 Hours (must be flexible to work weekends)
Employer: Optical Express
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
Responsibilities
* Building relationships with patients and ensuring regular communication prior to and following their treatment
* Assisting in patient consultations
* Scanning patients eyes using state of the art equipment as part of a full health check
* Assisting patients to complete health questionnaires
* Introducing patients to their optometrist
* Scheduling treatment date
* Discussing finance options
* Accurately maintaining patient records
Ideal candidate
* Have a passion for providing world-class customer service
* Possess strong organisational skills
* Can communicate clearly and articulately with a diverse range of people
* Are motivated and driven to succeed
Benefits
* State of the art, modern working environments
* 29 days annual leave
* Free Laser Eye Surgery and Intraocular Lens Surgery
* Free eye tests
* Discounted prescription eyewear and sunglasses
* Generous Optical Express friends and family discount scheme
* Ongoing training and development opportunities
* Pension scheme
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* Technology, Information and Internet
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