The Role
As our new Head of Programme and Project Delivery, you will play a pivotal role in turning our most ambitious corporate plan yet — “Tenants at Heart” — into reality. This is a senior leadership role with real breadth and impact. You'll provide both strategic and operational leadership across our programme and project portfolio, ensuring that the design and delivery of organisational change and technology initiatives are tightly aligned to our purpose: To provide quality affordable homes across the Midlands.
You will lead the planning, development and delivery of a diverse portfolio of projects, strengthening business value, organisational capability and long-term resilience. The expectation is that results are delivered at pace and focus on outcomes that matter: improving tenant experience, driving operational efficiency, delivering value for money and embedding sustainable change.
A key part of your role will be ensuring our project governance is lean, simple and effective — enabling pace and innovation while maintaining transparency, accountability and control. You\u2019ll ensure a disciplined, pragmatic and delivery-focused approach to project management, which cuts through complexity, manages competing priorities and embeds success so it lasts.
Our Ideal Candidate
We\u2019re seeking a credible and experienced programme and project delivery leader, with a strong track record of managing complex portfolios within large or multifaceted organisations. You will be adept at influencing at Executive and Board level, aligning investment with strategic priorities, and delivering major digital and business change programmes on time, within budget and with clear, measurable outcomes. You will bring proven expertise in agile, lean and iterative delivery approaches, enabling pace, accountability and sustained value across teams and stakeholders.
You will also have deep experience in operational delivery and process improvement, using insight to drive practical, tenant-focused change. You will be commercially astute, with a strong grasp of revenue and capital budget management, governance, risk and assurance frameworks, and the ability to balance speed with effective control.
Who are Midland Heart?
We\u2019re one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we\u2019re here to develop your potential.
We are working with a specialist recruitment partner, Harvey Nash, to appoint this role, so please direct all enquiries and applications to Peter Birch, Director of Technology & Digital Executive Search at peter.birch@harveynash.com
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